9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2581-2590 out of 6255
AU
Anonymous User
08/04/23
"An amazing partner!"
What do you like best about Nextiva? The service is reliable. If you need help, their people are the best in the business. What do you dislike about Nextiva?
AU
Anonymous User
08/04/23
"The Nextiva products are useful for communicating with colleagues."
What do you like best about Nextiva? Having a choice between physical phones and digital ones is great for the needs of different coworkers. What do you dislike about Nextiva?
BB
Ben B
08/04/23
"Great Customer Service"
What do you like best about Nextiva? With Nextiva we have had great uptime, and the latency has been fantastic. With our last providor we have had a lot of issues with voices sounding robotic and staticy. Thankfully that has not been an issue with Nextiva so far.
AU
Anonymous User
08/04/23
"Consistently good service"
What do you like best about Nextiva? Service is consistent and quality. Support is easy to reach What do you dislike about Nextiva?
MA
Michael A
08/04/23
"Request to Block a numnber."
What do you like best about Nextiva? Quick response time with this issue. Resolved immediately. What do you dislike about Nextiva?
AU
Anonymous User
08/03/23
"Very good Experience"
What do you like best about Nextiva? Seems very modern and very sleek. Good continuity. What do you dislike about Nextiva?
RS
Regine Soneja
08/03/23
It helps my task easily and good to use…
It helps my task easily and good to use in communication with my clients
SG
Sam G
08/03/23
"Excellent service from friendly and knowledgeable Support team!"
What do you like best about Nextiva? Nextiva works hard to make sure to understand your concerns and provides solutions to make your experience better.
NB
Noel Bennett
08/03/23
Great phone company
We've used Nextiva for our VOIP phone services for several years now and have always had good service. They are feature-rich and a good value.
N
N/A
08/03/23
02320268
02320268 Took care of my request promptly. Made sure I had everything I needed
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].