9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2571-2580 out of 6255
QH
Quintin H
08/04/23
"Best VOIP I have ever used"
What do you like best about Nextiva? I love using Nextiva's phone app as I can seamlessly switch from my computer to my cell and continue to sell business. You can also be out in the field and be able to transfer the phone call to your coworkers very easily.
JB
Jay B
08/04/23
"Complete VOIP system"
What do you like best about Nextiva? There are several features that I love and make managing my business easy from anywhere. I love that I can have traditional style easy to use phone in my retail location for my employees, the app allows me to use my cell phone to answer calls from anywhere, the app and online portal also allow me to send text messages, and the voice mail tree function is extremely helpful in guiding my customers to the right person in my organization.
AU
Anonymous User
08/04/23
"Most Excellent Service and Support"
What do you like best about Nextiva? Support is bright, professional, dedicated and thorough. Product offerings are good and new stuff comes all the time. We have a dedicated rep Kyle that is always there for us.
AU
Anonymous User
08/04/23
"Solid VOIP - Reliable Workhorse"
What do you like best about Nextiva? Nextiva provides an easy interface for the users and administrators, making onboarding a simple process. The reporting functions satisfy all functional managers' needs and the customer service is world-class.
JR
John R
08/04/23
"Very easy to use and set up"
What do you like best about Nextiva? I like how easy it was to set up the platform and get everything working. Very user friendly. What do you dislike about Nextiva?
BE
Brandon E
08/04/23
"Reliable service, and easy to use platform"
What do you like best about Nextiva? I really love how reliable the service has been. We have not had our phones go down one time in the two years we have been with nextiva. Their customer service is great, and I've never had to wait long if I needed assistance with anything.
NB
Noel B
08/04/23
"Nextiva is an excellent VOIP provider"
What do you like best about Nextiva? We have used Nextiva for several years and love the flexibility of how we can access our phone calls. It is easy to manage and always works! It's a great value and gives us the ability to easily grow our system as needed.
IM
Irdi M
08/04/23
"PCNation Review"
What do you like best about Nextiva? Really good service, no interruption and good customer service. What do you dislike about Nextiva?
JI
Jonathan I
08/04/23
"Cost-effective and stable VOIP provider"
What do you like best about Nextiva? Customer service and solutions oriented VOIP service provider. Pricing is below competitors. What do you dislike about Nextiva?
AU
Anonymous User
08/04/23
"7 years user no regrets I will continue using it"
What do you like best about Nextiva? I have been working with Nextiva since 2016. The communication is always fluent, and issues are promptly addressed with cordiality. Because of this excellent service, I gladly refer new companies to yours, knowing that I will be backed by the same level of quality
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].