9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2541-2550 out of 6255
AU
Anonymous User
08/09/23
"Nextiva for Small Business"
What do you like best about Nextiva? The app and online portal are both user friendly and easy to understand. What do you dislike about Nextiva?
IV
Idalis Villegas
08/09/23
Experience working with KAITLYNN BAKER
I must admit, Kaitlynn is a badass. & a superior representative with Nextiva. I could not have asked for an easier person to work with. Throughout our entire beginning process till the very end, she has been prompt, understanding, patient, and informative. Always guiding our business to the right path to success. Her incredible customer service is very appreciated and it was a pleasure to have her help us. Thanks for all your hard work & attention to detail with all of our requests, ...
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AW
Alexis W
08/09/23
"Efficient and Excellent Customer Service"
What do you like best about Nextiva? The online account portal is easy to access and navigate. The online portal offers everything you would need to process calls and account information. Their customer service is responsive and increidbly helpful to answer simple and difficult questions.
JS
Jon S
08/09/23
"Nextiva VOIP is an exceptional"
What do you like best about Nextiva? Nextiva VOIP is a game-changer for business communication. It offers seamless onboarding, crystal-clear call quality, and a user-friendly interface. Their feature-rich platform empowers teams to work efficiently. With reliable service, competitive pricing, and excellent customer support, Nextiva is the top choice for enhancing business communication. Highly recommended!
AF
ANDRES FELIPE ARDILA MANRIQUE
08/09/23
I find the consolidation of all my…
I find the consolidation of all my tools extremely convenient. Nextiva's standout feature is its remarkable call flexibility, available across desktop, app, and direct ringing. This sets it apart from competitors lacking in this regard. Nextiva's adeptness in catering to solo business owners, particularly with new texting mandates, impresses me. Unlike RingCentral, Nextiva avoids burdensome, time-consuming setups. Having experienced the frustration of RingCentral's lengthy onboarding ...
Read more
AF
ANDRES FELIPE ARDILA MANRIQUE
08/09/23
I find the consolidation of all my…
I find the consolidation of all my tools extremely convenient. Nextiva's standout feature is its remarkable call flexibility, available across desktop, app, and direct ringing. This sets it apart from competitors lacking in this regard. Nextiva's adeptness in catering to solo business owners, particularly with new texting mandates, impresses me. Unlike RingCentral, Nextiva avoids burdensome, time-consuming setups. Having experienced the frustration of RingCentral's lengthy onboarding ...
Read more
BL
Bob L
08/08/23
"Very Easy to use VoIP Service"
What do you like best about Nextiva? We have been using Nextiva for years but recently moved most of our team to the app and have seen great results. The app is easy to use, perfect for the worker who is on their computer and using meetings and headphones.
AU
Anonymous User
08/08/23
"Customizable & good support"
What do you like best about Nextiva? The customizable line programming allows our attorneys and assistants to work smoothly. Support is responsive and helpful.
BR
Brittany R
08/08/23
"Solid Voice & Telecomm Service Company"
What do you like best about Nextiva? First and foremost the Voice service is solid. Great portal with dashboards and responsive Support via chat. What do you dislike about Nextiva?
AU
Anonymous User
08/08/23
"Telephone service"
What do you like best about Nextiva? The ease of use and the easy ability to start using the product. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].