9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2531-2540 out of 6255
RI
Robert I
08/09/23
"The future is here."
What do you like best about Nextiva? Excellent technical support and Nextiva uses thier own network, not AWS. Everyone we talk to is very friendly and, knowledgable. So far, the call quality is excellent and the VTECH phones they provided are professional.
SB
Steven B
08/09/23
"Adding new phone nuber and changin call centeres"
What do you like best about Nextiva? easy to use system customer support could be better but its just about catching a person thats willing to help.
JS
Jon S
08/09/23
"Nextiva VOIP is an exceptional"
What do you like best about Nextiva? Nextiva VOIP is a game-changer for business communication. It offers seamless onboarding, crystal-clear call quality, and a user-friendly interface. Their feature-rich platform empowers teams to work efficiently. With reliable service, competitive pricing, and excellent customer support, Nextiva is the top choice for enhancing business communication. Highly recommended!
SM
Shea Marana
08/09/23
Nice friendly customer care
Date of experience: August 10, 2023
AU
Anonymous User
08/09/23
"Helpful for business"
What do you like best about Nextiva? They did everything for me! Olha was very helpful and patient and walked me through everything step by step, but she did it all for me!
AU
Anonymous User
08/09/23
"Chat Customer Support"
What do you like best about Nextiva? Chat feature was very helpful. I was able to discuss my issue and have a case opened. What do you dislike about Nextiva?
RI
Robert I
08/09/23
"The future is here."
What do you like best about Nextiva? Excellent technical support and Nextiva uses thier own network, not AWS. Everyone we talk to is very friendly and, knowledgable. So far, the call quality is excellent and the VTECH phones they provided are professional.
AU
Anonymous User
08/09/23
"Nextiva for Small Business"
What do you like best about Nextiva? The app and online portal are both user friendly and easy to understand. What do you dislike about Nextiva?
IV
Idalis Villegas
08/09/23
Experience working with KAITLYNN BAKER
I must admit, Kaitlynn is a badass. & a superior representative with Nextiva. I could not have asked for an easier person to work with. Throughout our entire beginning process till the very end, she has been prompt, understanding, patient, and informative. Always guiding our business to the right path to success. Her incredible customer service is very appreciated and it was a pleasure to have her help us. Thanks for all your hard work & attention to detail with all of our requests, ...
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SM
Shea Marana
08/09/23
Nice friendly customer care
Date of experience: August 10, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].