9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2501-2510 out of 6255
AS
Arthur Sanders
08/13/23
I had to install a new phone and the…
I had to install a new phone and the technician that helped me was great. He walked me through everything and didn't end the call until the installation was complete. Anytime I had a question or problem, their technical support was outstanding.
B
Brad
08/13/23
Customer service
Customer service, technical support and every other person that I have communicated with have been great. I have no problem recommending anyone that I know to this company for their business communication needs.
AU
Anonymous User
08/13/23
"good and frustrating"
What do you like best about Nextiva? Some support associates were very friendly and helpful. What do you dislike about Nextiva?
AC
Abraham C
08/12/23
"Technical Assistance"
What do you like best about Nextiva? How quickly they responded to my concern What do you dislike about Nextiva?
JG
John G
08/12/23
"technical difficulty solved"
What do you like best about Nextiva? mobility of use. i wherever i am i can use it What do you dislike about Nextiva?
AU
Anonymous User
08/12/23
"Awesome Phone System!"
What do you like best about Nextiva? Nextiva is easy to navigate. I love that now our team can easily work remote. The set up was fairly simple too. What do you dislike about Nextiva?
AU
Anonymous User
08/12/23
"Great product and service"
What do you like best about Nextiva? I enjoy the way you can add additional service to your business. Easy access to your system so you can setup your phones how you need for your business.
AU
Anonymous User
08/12/23
"Great product and service"
What do you like best about Nextiva? I enjoy the way you can add additional service to your business. Easy access to your system so you can setup your phones how you need for your business.
AU
Anonymous User
08/12/23
"Great product and service"
What do you like best about Nextiva? I enjoy the way you can add additional service to your business. Easy access to your system so you can setup your phones how you need for your business.
AU
Anonymous User
08/12/23
"Awesome Phone System!"
What do you like best about Nextiva? Nextiva is easy to navigate. I love that now our team can easily work remote. The set up was fairly simple too. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].