9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2431-2440 out of 6255
WB
Williams B
08/22/23
"Nextiva review"
What do you like best about Nextiva? Having been a part of the Nextiva team for a year now, I'm excited to share my experience. The standout feature for me has been the remarkable video call capability. It's transformed the way we communicate and collaborate, especially in remote work setups, making interactions feel both personal and productive. What's even better, using Nextiva has translated into improved metrics on my end. The efficient and high-quality video calls have enabled me to ...
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D
Dan
08/22/23
Experience working with Victoria Shevchnko
Our experience with Nextiva in standing up a new phone service was excellent, and Victoria was terrific in her PM role in her attendance to our needs.
D
David
08/21/23
Nate was very helpful
This is the fifth time I called Nextiva to resolve my issue of simply adding a new line. Nate was extremely helpful and stayed on the phone with me until the quote was sent and the new line was added. Nate was very professional and friendly. He was also apologetic for the issue not being resolved earlier. Thanks Nate! Ref # - 02352042
JB
Jacquline B
08/21/23
"Fantastic support methods and learn by doing"
What do you like best about Nextiva? I like the remote access support. It's really nice to have someone be able to walk you through things to better understand them by doing it together instead of simply being told. I learn best by doing and it's a great way to teach me how to better navigate what I need to accomplish.
AU
Anonymous User
08/21/23
"Nextiva has a lot to offer"
What do you like best about Nextiva? Nextiva has a lot of options to offer for various business needs. What do you dislike about Nextiva?
AU
Anonymous User
08/21/23
"Years of great service with both VoIP and fax services"
What do you like best about Nextiva? I'm able to check phone calls as well as a record of all my faxes. I can be reached anywhere anytime with phone forwarding.
SN
Shah N
08/21/23
"It was easy and professional"
What do you like best about Nextiva? Customer support, was super professional and help me learn and setup everything. What do you dislike about Nextiva?
AU
Anonymous User
08/21/23
"Very helpful tech support"
What do you like best about Nextiva? Nextiva gives us more options than we have ever had, some we may never use, but many are a significant improvement over our previous phone system.
ED
Emma D
08/21/23
"Affordable and everything I need"
What do you like best about Nextiva? When starting my own practice, I chose Nextiva for my phone, texting, and faxing needs. To have everything together in one place is not only more accessible, but it has also been more affordable.
TD
Tyeasia D
08/21/23
"Good"
What do you like best about Nextiva? Ability to have extensions and not have to worry about connecting to a wall but connecting straight to internet What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].