9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2421-2430 out of 6255
AA
Alesia A
08/23/23
I love this platform
I love this platform. It was rough to start from a old land line, but after training and LOTS of questions, it has been a great transition. I do not think that we have had any issues at all. If the internet has been down we are able to use the app on our cellphones just like we would the regular office phones.
HM
HANNAH M
08/22/23
"CUSTOMER SERVICE ROCKS"
What do you like best about Nextiva? Customer servioce is very helpful and quick What do you dislike about Nextiva?
D
Dan
08/22/23
Experience working with Victoria Shevchnko
Our experience with Nextiva in standing up a new phone service was excellent, and Victoria was terrific in her PM role in her attendance to our needs.
RM
Randy M
08/22/23
"Step by step execution"
What do you like best about Nextiva? I love the pricing. I compared to my current provider and the savings are significant. What do you dislike about Nextiva?
CF
Connor F
08/22/23
"Feature rich and persistent"
What do you like best about Nextiva? There are a ton of awesome features that are very intuitive. The walkthrough was in depth but even without it I feel like I would have been able to figure it out.
SG
Sarah G
08/22/23
Top notch customer service!
Your customer service team has been very helpful in diagnosing and correcting a problem I was having with my new vm setup. What could have been a frustrating experience all around, wasn't so bad! Thanks for your patience and persistence in fixing the problem!
WB
Williams B
08/22/23
"Nextiva review"
What do you like best about Nextiva? Having been a part of the Nextiva team for a year now, I'm excited to share my experience. The standout feature for me has been the remarkable video call capability. It's transformed the way we communicate and collaborate, especially in remote work setups, making interactions feel both personal and productive. What's even better, using Nextiva has translated into improved metrics on my end. The efficient and high-quality video calls have enabled me to ...
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PD
Patricia D
08/22/23
"A refreshing change"
What do you like best about Nextiva? The process has been painless, the price point is reasonable, the features are abundant and everyone involved has been helpful and kind to work with to make this change.
SG
Sarah G
08/22/23
Top notch customer service!
Your customer service team has been very helpful in diagnosing and correcting a problem I was having with my new vm setup. What could have been a frustrating experience all around, wasn't so bad! Thanks for your patience and persistence in fixing the problem!
PD
Patricia D
08/22/23
"A refreshing change"
What do you like best about Nextiva? The process has been painless, the price point is reasonable, the features are abundant and everyone involved has been helpful and kind to work with to make this change.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].