9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2401-2410 out of 6255
AB
Alec B
08/24/23
"It's a nice VOIP provider compared to others I've used in the past"
What do you like best about Nextiva? The support team is pretty helpful and requests/tickets usually are resolved fairly quickly The hardware is easy to work with
AU
Anonymous User
08/24/23
"Great product for businesses"
What do you like best about Nextiva? Customer service was extremely helpful in our transition this year. What do you dislike about Nextiva?
MB
MOHAMED B
08/24/23
"wounderful , i enjoyed using the system"
What do you like best about Nextiva? calling and receiving calls. i feel confident about this system What do you dislike about Nextiva?
CB
Camilo B
08/24/23
"Great VoIP for companies"
What do you like best about Nextiva? It is an excellent application for companies, helps a lot and it's user-friendly, you can make calls, helps us to connect with our customers and drivers when I'm in a different country or state, and also you can transfer them to your coworkers much easier, you can use the blind option or you can call them before you transfer it, and you don't have to download the application because you can use it on the website on your laptop, computer or you can ...
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CR
Chad R
08/24/23
"Create auto attendant and call flow"
What do you like best about Nextiva? Support will do one of three things with you. Fix it for you, walk you through it if you want to watch and learn or send us information so that we can do this by ourselves.
AU
Anonymous User
08/24/23
"Great Technical Support"
What do you like best about Nextiva? It was very easy to contact support and get help with device setup. What do you dislike about Nextiva?
EB
Eric B
08/23/23
"great product great service"
What do you like best about Nextiva? The feature were very feature rich at the right price point for us. The sales person and the technical support people were very helpful in the process
AM
Anthony M
08/23/23
"Helpful and reliable"
What do you like best about Nextiva? How helpful and fast their IT department is What do you dislike about Nextiva?
AU
Anonymous User
08/23/23
"Easy to Set Up Phone Service"
What do you like best about Nextiva? Very helpful walk through explanation/tour of the set up. It's very user friendly and easy to navigate, unlike other phone providers back end website.
AU
Anonymous User
08/23/23
"Easy to Set Up Phone Service"
What do you like best about Nextiva? Very helpful walk through explanation/tour of the set up. It's very user friendly and easy to navigate, unlike other phone providers back end website.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].