9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2361-2370 out of 6255
AU
Anonymous User
08/30/23
"Ivan - Change the URL"
What do you like best about Nextiva? The chat help has been very helpful since I am a solo CPA. I'm not an IT guy. I dont' have a ton of time to read through the user manuals, so it is very helpful to just open a chat session and get help quickly.
JG
Jim G
08/30/23
"Quick and easy set-up"
What do you like best about Nextiva? Functionality and easy of use; customer service is timely and helpful. What do you dislike about Nextiva?
PL
Polina Lerman
08/30/23
We are happy with the services Nextiva…
We are happy with the services Nextiva provides. It is very easy to get their technical support on the phone or chat, we always get the answers we need from them. Now we can use texting which is an improvement for our business, I like for Nextiva always grows and updates their services to a good use for clients. Just want to say again how helpful their team is! Thank you
JD
Jen Dee
08/30/23
Def Helpful with my concerns
Def Helpful with my concerns. Thank you
AU
Anonymous User
08/30/23
"Nextiva Rocks"
What do you like best about Nextiva? Their tech support is superb. They are very knowledgeable and very patient with their customers. What do you dislike about Nextiva?
JG
Jeliza G
08/30/23
"Cheapest toll-free number you can use in your company"
What do you like best about Nextiva? Easy to use and support is incredible. They can help troubleshoot issues anytime. What do you dislike about Nextiva?
TY
Troy Yanoff
08/30/23
Helpful representative
Spoke with a representative who helped tailor my Nextiva plan.
AU
Anonymous User
08/29/23
"Transferred new extention yesterday and needed assistance getting the line to ring on my number"
What do you like best about Nextiva? Chat support is very helpful and efficient What do you dislike about Nextiva?
BD
Barnett D
08/29/23
"Nextiva support always comes through"
What do you like best about Nextiva? Very knowledgable, always ready with answeres What do you dislike about Nextiva?
PS
Paula S
08/29/23
"tech support"
What do you like best about Nextiva? real time chat assistance and honest rep What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].