9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2351-2360 out of 6255
AU
Anonymous User
08/31/23
"Solid Product"
What do you like best about Nextiva? What I like best about Nextiva is the reliability. I appreciate that when I need to make a call this app gives me very little trouble.
RS
Roman S
08/30/23
"Best VOIP system I have used."
What do you like best about Nextiva? Best phone system I have used. I have had Nextiva for about 2 years now. Customer service was great from the sales process to the onboarding and even beyond. Call quality is great and the phone and desktop app make my job easier. Glad to know I never have to look for another phone system again!
AU
Anonymous User
08/30/23
"Terrell Rock Star"
What do you like best about Nextiva? Terrell has great knowledge and Patience. What do you dislike about Nextiva?
LR
Lexie R
08/30/23
"User Friendly Software & Stellar Customer Service"
What do you like best about Nextiva? Their customer support is out of this world. They are quick, attentive, and answer my questions fully. The best thing about this I know when I'm confused or having a problem, that I can get help within a few minutes.
JA
jessika a
08/30/23
"always kind reps"
What do you like best about Nextiva? all the options you have in the dasboard. What do you dislike about Nextiva?
CP
Cesar P
08/30/23
"Customer Support"
What do you like best about Nextiva? Customer Support. Once you finally have a rep on the line they can easily fix or complete any request you like. We have added numbers and also blocked numbers and it was effortless.
PS
Paul S
08/30/23
"Efficient, effective and technologically superior"
What do you like best about Nextiva? The answer is two-fold: technology and service. First and foremost, if the technology wasn't there, then I wouldn't be here but because it is here, it's the service that comes with it that sets them apart.
AU
Anonymous User
08/30/23
"Waldman & Black Partners Review"
What do you like best about Nextiva? The singular dashboard to address multiple businesses and multiple business lines is convenient. I also appreciate being able to easily modify any settings with voicemail, call forwardking, etc. within the account browser.
WH
William H
08/30/23
"Very Happy with my Rep"
What do you like best about Nextiva? Alex was super helpful. Everything is working What do you dislike about Nextiva?
SH
scott h
08/30/23
"drops make it terrible"
What do you like best about Nextiva? being able to save numbers in system, its useful for interperters What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].