9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2291-2300 out of 6255
R
Richard
09/08/23
Nick was absolutely amazing
Nick was absolutely amazing. He answered all of my questions in a timely manner and even caught a mistake that was helpful.
AU
Anonymous User
09/08/23
"Great Price and good customer service"
What do you like best about Nextiva? I enjoyed the freindly customer service. My business always comes back to Nextiva because the prices combined with the package of all the virtual tools provided beats all the other platforms prices. I love the price of the options for sms and call forwarding. Its also wonderful when a representative calls shortly after purchase to set up the business phone software's without charging a ridiculous setup fee like most companies especially for real estate ...
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TB
Thomas B
09/08/23
"Nextiva service is top notch"
What do you like best about Nextiva? We never have phone quality issues with Nextiva like we have with other vendors. Whenever our clients ask us about VOIP, we send them to Nextiva because we know they are going to have a good experience. Portal is easy to work with as well.
AU
Anonymous User
09/08/23
"Voice Mail issues"
What do you like best about Nextiva? Very helpful and effecient, took time and patience in dealing with our issue. Prompt response and dedication to getting the issue resolved.
AU
Anonymous User
09/07/23
"The experience was great."
What do you like best about Nextiva? The agent was able to set up a time for them to troubleshoot my problem What do you dislike about Nextiva?
AU
Anonymous User
09/07/23
"Nextiva has streamlined my business communications for our customers and staff!"
What do you like best about Nextiva? `Nextiva's mobile app has made it convenient for us to communicate with customers while on the road, without giving our personal cell phone numbers.
AU
Anonymous User
09/07/23
"Needed help fixing the call flow"
What do you like best about Nextiva? The customer service is fantastic! Definitely the best company out there for VOIP What do you dislike about Nextiva?
DY
Daniel Y
09/07/23
"Everything is streamlined and easy to use."
What do you like best about Nextiva? customer support was great at helping me set up my account. Everything is streamlined and easy to use very happy with my experience so far and as far as price goes, no one else compares when it comes to the value that you receive.
NR
NANDINA R
09/07/23
"I felt at ease communicating with Nextiva."
What do you like best about Nextiva? They had prompt responses as well as great efficiency. What do you dislike about Nextiva?
AU
Anonymous User
09/07/23
"I needed help with the setup on a Nextiva phone and it was quickly resolved through a support chat."
What do you like best about Nextiva? Easy to use in the office or if you are working remote. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].