9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2271-2280 out of 6255
GD
Gabriel Deustachio
09/12/23
I am the Owner of the busuness
I been using NEXTIVA for over 1 Year and is Fantastic, they have a great Voice Service ( Like a cell phone over the Internet ) Gus is my Account Administrator and does an Extremely good job, very well Trained . I would recommend NEXTIVA to Anyone in the World 🌎
DU
David Um
09/12/23
Nextiva Took Care of My Small Business
My small business has been using Nextiva for maybe 10 years. We are very pleased with every aspect of the company. Prior to finding Nextiva, for the first decade of our company's existence, we muddled through several smaller providers who tried their best, but in the end, failed to deliver. We tried one very large company, Comcast, which messed us up with the classic scam of promising features during the sale but then reneging at implementation. Nextiva is the perfect middle-ground. They ...
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NK
Neil Knox
09/12/23
Nextiva app works great!
Nextiva app works great for incoming and outgoing business calls from my personal cell phone. If I receive an incoming call for another employee, I can forward the call directly to their extension which calls their cell phone as well. When I leave work for the day, I can log off and not be bothered. Works great!
AU
Anonymous User
09/11/23
"Very helpful customer service reps"
What do you like best about Nextiva? Every time I've ever had an issue, it's been able to be resolved through chat. What do you dislike about Nextiva?
AU
Anonymous User
09/11/23
"Very responsive and helpful"
What do you like best about Nextiva? Customer Service is very helpful. I chatted with someone who answered every question quickly. What do you dislike about Nextiva?
AU
Anonymous User
09/11/23
"Excellent customer service reps"
What do you like best about Nextiva? Still learning the system but I like the versitility of the system. Customer servie reps are very helpful with any issues I've come about. Technical support team has fixed back end problems with minimal effort.
AU
Anonymous User
09/11/23
"Sales were great, but the opperations were awful"
What do you like best about Nextiva? The moble app. I like that I can use it anywhere What do you dislike about Nextiva?
AG
Anthony G
09/11/23
"Knowledgeable and Professional"
What do you like best about Nextiva? Easy access and avilable support when calling in. What do you dislike about Nextiva?
BS
Butch S
09/11/23
"Nextiva Set up"
What do you like best about Nextiva? They took the time to educate me on the various tools available with their system which was way beyond my needs and the price was very good.
AU
Anonymous User
09/11/23
"Nextiva Support Saved Me From Staying Late At The Office"
What do you like best about Nextiva? Alex P. was super incredibly helpful. I have been struggling with trying to fix one of our Polycom phones for weeks and I had refused to ask support for help because I am so used to help desks at other tech companies not be helpful. However, this person was incredibly patient, informative and helpful.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].