9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2251-2260 out of 6255
FR
Fabio R
09/14/23
"Easy to use, easy to set up and great customer service!"
What do you like best about Nextiva? Nextiva offers a lot of flexibility as far as has call routing, group flows. It has very useful reports available. Very easy to set up new users.
AU
Anonymous User
09/13/23
"Easy to get support"
What do you like best about Nextiva? Nextiva is easy to get in touch with and their service is good What do you dislike about Nextiva?
E
Eric
09/13/23
Uri was great
Uri was great. I’d attempted to makes some changes and as it turned out it require more steps than I understood. Once I explained what I wanted to do he completely understood and went to work get everything changed. He was polite, efficient and fast.
WT
William T
09/13/23
"very very good customer service , a quality service , my customers love Nextiva"
What do you like best about Nextiva? the care thats put into its customers to make them happy What do you dislike about Nextiva?
PM
Paul Miller
09/13/23
Had a very patient support rep that…
Had a very patient support rep that helped me, named Arianna, and solved my issue. Took a long time, becuase of changes I needed, but she was great!
DK
Dr.Kishor K
09/13/23
"Awesome customer support"
What do you like best about Nextiva? We have three different locationa and many extensions. the gorup system for particular office and accessiblity to transfer call automaticlaly is wonderful.
MT
Myriam T
09/13/23
"Great communication app"
What do you like best about Nextiva? So fancy and easy to use, you would love the text feature which allows you to text people as well! What do you dislike about Nextiva?
AB
A B
09/13/23
We love Nextiva!
Angel is my guy, great work today
NS
Norman Serrano
09/13/23
Best Communications Applications
We've used two other solutions at our company and I can say that this is the best of all. From a customer service, setup, price, and features -- this is the best. The customer service team actually cares. They're not like the typical big tech company that just forces you to buy more things and more products. There's an honest and caring interest to support us. The implementation was smooth. We were thinking it was going to take over 6 months to transfer all of our employees, phone numbers, ...
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SB
Saqib Bokhari
09/13/23
He was very very helpful
He was very very helpful He resolved my issue and made me satisfied
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].