9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2231-2240 out of 6255
AM
Amanda M
09/18/23
"Today the help was quick and done well - as long as what was done actually worked."
What do you like best about Nextiva? The phone service works well, good sound quality for our pts What do you dislike about Nextiva?
OD
Omar David Sanchez
09/18/23
Easy to Use
It is so easy to use. Very reliable. Great quality. I just love it.
AU
Anonymous User
09/18/23
"Great Procut"
What do you like best about Nextiva? The pricing is affordable compared to its competitors. The platform is relatively easy to use.
LP
Lawrence P
09/18/23
"Made onboarding very easy"
What do you like best about Nextiva? The variety of options to use for communications What do you dislike about Nextiva?
BH
Beth H
09/18/23
"Excellent Customer Service!"
What do you like best about Nextiva? I like that the price is reasonable for the services we get. The set up is easy, although they have someone who will walk you through step by step if you would like to do it that way.
CB
Chris B
09/18/23
"Wonderful Customer Service!"
What do you like best about Nextiva? Nextiva reps are always willing to go above and beyond with helping their clients resolve difficult issues. It may take time, but they persevere and make sure the issue is resolved before they hang up.
AU
Anonymous User
09/18/23
"Great System"
What do you like best about Nextiva? The ability to take notes while on phone calls. What do you dislike about Nextiva?
C
Chris
09/18/23
It took several calls in to get someone…
It took several calls in to get someone that actually helped me to get my brand new system working. The last person was very helpful.
AU
Anonymous User
09/16/23
"Overall great phone service"
What do you like best about Nextiva? They are always very helpful with technical conerns when I call. What do you dislike about Nextiva?
AU
Anonymous User
09/15/23
"Nextiva is a great phone system!"
What do you like best about Nextiva? As an IT leader and System Administrator, I've used quite a few VoIP phone systems over the years. Nextiva is an impressive product with some great features. Our company heavily relies on our phone system so we appreciate that Nextiva works well with minimal issues compared to past providers.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].