9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2131-2140 out of 6255
AU
Anonymous User
10/04/23
"Diana was great!"
What do you like best about Nextiva? Diana was great at answering my questions and showing me how to change workflows in our account. What do you dislike about Nextiva?
AU
Anonymous User
10/04/23
"Sales process was rough but onboarding was great"
What do you like best about Nextiva? The onboarding process was super easy and the staff was great in that department. What do you dislike about Nextiva?
CF
Compass Financial Group
10/03/23
Benjamin D - Superior Service
Benjamin D was very attentive and quick to help with our account cancellation and concerns with waiving any fees.
DP
Deepak P
10/03/23
"Helping me alot to grow the business."
What do you like best about Nextiva? I have been working with different providers like GoTo, Ringcentral,8*8. These are the providers I have already used but they all had major problems and there were no actions. When I shifted to Nextiva we were able to connect many clients avoiding the robo killers that was the major problem emerging. As a Admin I got so many options to have detailed observation on my agent's. I will share my experience with there sale's team I request for quote in a few ...
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SH
Scott H
10/03/23
"I found the cutover from phone.com to Nextiva very easy"
What do you like best about Nextiva? Customer service and ease of use, feature rich What do you dislike about Nextiva?
L&
Lima & Associates LLC
10/03/23
Excellent Online Customer Service
Excellent Online Customer Service. I was able to quickly resolve an issue I was having with call forwarding. I have always had quick responses and all of my questions answered. This is the best online support service in the industry and beyond. The support team members are knowledgeable, quickly identify my needs and take immediate action to help me resolve issues and answer my questions.
AU
Anonymous User
10/03/23
"Very Satisfied Customer"
What do you like best about Nextiva? I have been a very satisfied customer of Nextiva for several years. Nextiva is a cutting-edge cloud-based platform that has enhanced our business operations and productivity by consolidating all of our communication tools and features such as VoIP, video, chat, fax, and email. Nextiva provides my company with expert customer support and technical assistance 24/7.
DS
Damien S
10/03/23
"Great Product, Great Support, Great Service"
What do you like best about Nextiva? What I like the most about Nextiva (apart from its price) is that it is flexible, scaleable, and easy to work. The customer support I have received from implementation through today has been great, fast, and satisfies whatever query I may have. This allows me to get back to the business of running my business.
MN
Maddie N
10/03/23
"Nextiva for Neurolens"
What do you like best about Nextiva? I really like using Nextiva because the user interface allows me to seamlessly navigate through the app when on calls. What do you dislike about Nextiva?
MC
Miguel C
10/03/23
"Elevating Communication to Unprecedented Heights – The Pinnacle of Business Excellence"
What do you like best about Nextiva? Using Nextiva for our business has proven to be a game-changer in more ways than one. The features and user-friendly interface empower our employees to work efficiently, smooth operations and increased productivity. Nextiva has helped grow our business in many ways! Love their support and always fast.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].