9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 1951-1960 out of 6255
SR
Sadie R
11/03/23
"Simple Integration and Helpful Support Reps"
What do you like best about Nextiva? Adding and removing lines is easy and the online dashboard is useful. The devices were simple to set up, and we received adequate guidance and support throughout the onboarding process.
SR
Sadie R
11/03/23
"Simple Integration and Helpful Support Reps"
What do you like best about Nextiva? Adding and removing lines is easy and the online dashboard is useful. The devices were simple to set up, and we received adequate guidance and support throughout the onboarding process.
TC
Toni C
11/03/23
"Chat experience"
What do you like best about Nextiva? How fast they respond to your request and the ease of tutorials What do you dislike about Nextiva?
LM
Leslie M
11/02/23
"All around good product"
What do you like best about Nextiva? Easy to use desktop phone and app. Clear calling What do you dislike about Nextiva?
AU
Anonymous User
11/02/23
"Love the VOIP"
What do you like best about Nextiva? Phones are easy to use, and we are still learning the benefits over copper lines. Love the VOIP. Easy to useaan d the number of features is amazing.
RL
Regine Llorente Soneja
11/02/23
Work makes easy
It makes my work easier and can communicate even out of state/ country.
FD
Felicia D
11/02/23
"It is user friendly and very easy to work with"
What do you like best about Nextiva? I am new to Nextiva, and I must say that what I like best is use friendly. The new device has been designed with features that will make it easier to install, for ease of implementation. Customer service is good and they provide help when we have trouble with a company's products or services. I use it on daily basis. The software has an excellent ease of integration with other third-party services.
HM
Haleh Malek
11/02/23
Good customer service
Tyler understands my frustration and is helping me with our mobile app problems.
FD
Felicia D
11/02/23
"It is user friendly and very easy to work with"
What do you like best about Nextiva? I am new to Nextiva, and I must say that what I like best is use friendly. The new device has been designed with features that will make it easier to install, for ease of implementation. Customer service is good and they provide help when we have trouble with a company's products or services. I use it on daily basis. The software has an excellent ease of integration with other third-party services.
KC
Kenyatta C
11/02/23
"Great customer support"
What do you like best about Nextiva? the helpful technicians, availability of self-service options, reps who share steps and ways to resolve a matter independently for a quicker resolution.
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].