9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1891-1900 out of 6255
BB
Blessing Benjamin
11/07/23
Connection
Good services so far
M
MITCH
11/07/23
Great customer service
Great customer service. Very knowledgeable.
DB
Diedre B
11/07/23
Helpful and efficient
The attendant was very helpful and knowledgeable. He resolved my question right away.
AB
Aaron Buck
11/07/23
Great Tech!!!
The tech I worked with was fantastic! Solved both the issues I inquired about in a quick and efficient manner.
IZ
Isaac Zeilinger
11/07/23
Rad work
No complaints, everyone was patient and on point.
RR
Rachel Reid
11/07/23
John Warner was very professional
John Warner was very professional , I was so impressed with Mr. Warner level of professionalism , calm demeanor , and expertise . Navigating me thru the process setting up teams , communications with phone lines and voice mails for my tax company . He is definitely someone I would recontact for additional services for my company .
RB
Ryan Banderas
11/07/23
Eugene resolved my set up issue
Date of experience: November 08, 2023
R
Randy
11/07/23
Great Support, Great Product!
Every step of switching from our provider that we had to Nextiva has been great. The customer support is top notch with everyone we have dealt with. Their website is so user friendly, can easily make changes. Phones and voice quality are worked out great as well. Very reliable service. So glad that we switched!
BB
Beth B
11/07/23
Joshua Ortega was a great help with my…
Joshua Ortega was a great help with my case number 02644055. I am grateful he listened and supported how we needed to resolve our concerns.
M
Maddie
11/07/23
Nextiva is a great calling platform…
Nextiva is a great calling platform that we use at work. The user-interface is easy to understand and the app works great on my phone as well.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].