9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1871-1880 out of 6255
MZ
MICHAEL ZADEIK
11/07/23
as always your support team quickly…
as always your support team quickly handles any issues i bring to them
TK
Tim Kellick
11/07/23
No long waits on hold
No long waits on hold. Answered the phone call quickly. Helped me first time without any issues.
KA
Karie Amenta Corlette
11/07/23
Quick response and resolution to my…
Quick response and resolution to my issue.
KS
Keily Smith
11/07/23
Great service!
Date of experience: November 08, 2023
DJ
David Jacobson
11/07/23
Dmytro was extremely helpful
Dmytro was extremely helpful and resolved our time clock issue. Thank you Dmytro. Always a pleasure to speak with you and get your help!
BW
Beverley West
11/07/23
Great service quick and easy to…
Great service quick and easy to understand instructions
TL
Thomas Logan
11/07/23
super helpful and accommodating
super helpful and accommodating. could not have been better
JW
JOSEPH WALLINGFORD
11/07/23
I used the online chat feature and the…
I used the online chat feature and the issue was resolved in minutes. Perfect assistance!
JP
John Peregoy
11/07/23
The person that helped me was able to…
The person that helped me was able to solve my problem, and more was able to show me how to fix it myself the next time.
LV
Lisa Vatnsdal
11/07/23
Great CS!
She was thorough, listend to my request and made it happen.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].