9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1831-1840 out of 6255
SD
Sikwayi Dawson
11/08/23
Excellent customer service
Sales rep explained everything and answered all my questions.
CW
clayton welch
11/08/23
Ease of installation and patience of…
Ease of installation and patience of support staff
SM
Shawn M
11/08/23
"Works Great !"
What do you like best about Nextiva? The transition to Nextiva was straightforward, and setting up their service was very simple. We installed their apps on Windows computers and smartphones, all paired with our existing microphones and speakers. We also connected a couple of computers with Plantronics Voyager 5200 Bluetooth headsets, and everything is working great.
AU
Anonymous User
11/07/23
"Nextiva has made some good progress within the past couple of years with the service"
What do you like best about Nextiva? Reports and integrations. Better call quality than previous provider What do you dislike about Nextiva?
JC
Juan Castro
11/07/23
Did not meet expectations
Did not meet expectations I wish you were given the change to try product before purchasing…
AU
Anonymous User
11/07/23
"Most Likely to use Nextiva"
What do you like best about Nextiva? Nextiva is a hassle free calling application. What do you dislike about Nextiva?
JN
Jeff Naylor
11/07/23
My issue is still not resolved
My issue is still not resolved. I’m paying for a service that does not have full functionality and is not usable for business in its current state.
DB
David Bambrough
11/07/23
The Tech Support team was very helpful…
The Tech Support team was very helpful and went above and beyond in helping me with my issues.
J
Juan
11/07/23
Nextiva provides 24 hours technical…
Nextiva provides 24 hours technical support, which is very important for our business.
LC
Larry Cunningham
11/07/23
Great service and Tech Support - Affiliate Broker
The customer service and tech request was handled exceptional. I would reccomment Nextiva to anyone who wants to increase their business... Larry Cunningham, Affiliate Broker, Monarch Realty Group, TN
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].