9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1801-1810 out of 6255
ME
Mark E
11/13/23
"Great Customer Service and Support!"
What do you like best about Nextiva? I like their chat feature in customer service, they are very helpful! What do you dislike about Nextiva?
JB
Juana Belgrano
11/13/23
Great Custom Service
Great Custom Service. Nick @ CR was very patient and attentive and was able to help us out. Thank you!
MD
Mike Delgadillo
11/13/23
Happy to Have Such Great Service!
Customer Service was top notch. Got us up and running in no time. Call quality is amazing, and all the options our phones have impressed everyone. Needless to say we are very happy so far.
JB
James B
11/13/23
"Nextiva VoIP Reiew"
What do you like best about Nextiva? The best thing I like about Nextiva is the ability as you have your soft app, you can use your cell to make a call without using your personal cell number.
JC
Jorge Camacho
11/13/23
I just signed up for service and…
I just signed up for service and Nextiva One is not working and I can't log into my account.
PB
Pinnacle Building
11/13/23
Great Rates and Service
Thank you Nextiva for helping with our phone set-up. We are looking forward to utilizing our new phone system, and the number of features included is great!
LM
Laurel Morrison
11/13/23
Nextiva > Experience working with Denys…
Nextiva > Experience working with Denys Kavetskyi on setting up our new phones was smooth and easy. He did a wonderful job.
MP
Mark Pickett
11/13/23
Great experience from beginning to end.
Date of experience: November 14, 2023
MM
Michael Metzger
11/12/23
very simple and easy to get onboarded
very simple and easy to get onboarded! Set up couldn't have been easier and the team I worked with was very nice and took care of my needs.
MD
Mary Dittman
11/12/23
Nick did a great job resolving my…
Nick did a great job resolving my issues. I’m very grateful for his professionalism and very satisfied.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].