9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1791-1800 out of 6255
MC
Marvin C
11/15/23
"Satisfactory"
What do you like best about Nextiva? Ease of use, very comfortable with this product What do you dislike about Nextiva?
U
UpAndComing
11/15/23
They do not honor cancellation by…
They do not honor cancellation by emails - even when the actual OWNER of the company sends to them an email to CANCEL service IMMEDIATELY. Had to call card company to block future unauthorized charges and to reimburse charges that erroneously took place AFTER cancellation notices that included the account's CPNI.
AU
Anonymous User
11/15/23
"Took a while to reach support, but when I did it was quickly resolved"
What do you like best about Nextiva? Ability to setup a remote call routing system using VOIP. What do you dislike about Nextiva?
AU
Anonymous User
11/15/23
"Reliable service and support!!"
What do you like best about Nextiva? 1) Reliable service! 2) Fast support when I need it.
AU
Anonymous User
11/15/23
"Reliable service and support!!"
What do you like best about Nextiva? 1) Reliable service! 2) Fast support when I need it.
MC
Marvin C
11/15/23
"Satisfactory"
What do you like best about Nextiva? Ease of use, very comfortable with this product What do you dislike about Nextiva?
AU
Anonymous User
11/14/23
"The equipment and platform is easy to use"
What do you like best about Nextiva? The computer app and phone app are generally easy to use. What do you dislike about Nextiva?
OM
Office Manager
11/14/23
After my last review, still useless
After my last review, I have called and emailed, but not received any assistance whatsoever. Instead our issues have worsened to the point where now none of our office numbers are "licensed" and still nobody is answering any questions.
PH
Peter H
11/14/23
"Pretty good comparatively"
What do you like best about Nextiva? The overall functionality and flexibility is great What do you dislike about Nextiva?
AM
Ali M
11/13/23
"this is an imporvement but still has bugs"
What do you like best about Nextiva? I like that it is internet based and has lots of features. we espeically like the ease of use for forwarding to cell phones and conference calling
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].