9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1771-1780 out of 6255
BA
Brandon Adams
11/16/23
Nick @ CR 02681727
Nick @ CR 02681727 He made this very simple and quick! Great customer service!
ES
Eromobor, Stephen
11/16/23
Quick response to enquiries
Quick response to enquiries, very well managed set up with the help of an It Professional.
CH
Clint H
11/16/23
"Outstanding & Exciting Product"
What do you like best about Nextiva? Ease of use &tech support are outstanding. I'm still learning & looking forward to learning more. What do you dislike about Nextiva?
BF
Ben F
11/16/23
"Great price with many options."
What do you like best about Nextiva? Great calling software have been worked with many but this is probably the best and they keep updating it and making it more usable. Great Admin options for keeping all the information about the agents working. There customer service is really good while setting up the account they completely walk me through the complete process and guided me at every step. Easy access to call recording and I can send recording to any email I want only by one click.
EV
Edison V
11/16/23
"Great service since 2006"
What do you like best about Nextiva? Nextiva is always availble to help. You can contact them directly via phone, chat or even email. What do you dislike about Nextiva?
MP
Michelle Pursell
11/16/23
Easy to communicate with
Easy to communicate with. Suggestions were made that were even better for me than what I was asking for... so thank you for that.
GM
Gregg McLeod
11/16/23
Great job!
Juan Hernandez was excellent!
PB
PARROCHA/MICHAEL BUGTONG rpm
11/16/23
They were great
Date of experience: November 17, 2023
N
NJ
11/16/23
It was very easy to setup the account…
It was very easy to setup the account with the help of Support
LM
Lindsey M
11/16/23
"Great Customer Service"
What do you like best about Nextiva? I really appercaite the engineering team and the support for training and working on needs of the customer. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].