9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1761-1770 out of 6255
RS
Rob S
11/17/23
"Adequate for the price"
What do you like best about Nextiva? Simple and easy to use. Loads quickly. Works well when not glitching What do you dislike about Nextiva?
KH
Kristen H
11/17/23
"we use this everyday!"
What do you like best about Nextiva? i like the features such as calling my employees like a radio - and that i can acess voicemail anywhere What do you dislike about Nextiva?
PB
PARROCHA/MICHAEL BUGTONG rpm
11/16/23
They were great
Date of experience: November 17, 2023
CH
Clint H
11/16/23
"Outstanding & Exciting Product"
What do you like best about Nextiva? Ease of use &tech support are outstanding. I'm still learning & looking forward to learning more. What do you dislike about Nextiva?
MP
Michelle Pursell
11/16/23
Easy to communicate with
Easy to communicate with. Suggestions were made that were even better for me than what I was asking for... so thank you for that.
EV
Edison V
11/16/23
"Great service since 2006"
What do you like best about Nextiva? Nextiva is always availble to help. You can contact them directly via phone, chat or even email. What do you dislike about Nextiva?
ES
Eromobor, Stephen
11/16/23
Quick response to enquiries
Quick response to enquiries, very well managed set up with the help of an It Professional.
BA
Brandon Adams
11/16/23
Nick @ CR 02681727
Nick @ CR 02681727 He made this very simple and quick! Great customer service!
N
NJ
11/16/23
It was very easy to setup the account…
It was very easy to setup the account with the help of Support
GM
Gregg McLeod
11/16/23
Great job!
Juan Hernandez was excellent!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].