9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1541-1550 out of 6255
E
ee
12/13/23
Good customer service
Good customer service, Nick @ CR was helpful, patient ad tried his best to help me with my account.
TC
Todd Culver
12/13/23
Ian was fantastic in assisting with the…
Ian was fantastic in assisting with the onboarding and getting us up and running when we were experiencing great difficulties with our old phone system.
KH
Ken H
12/13/23
"Eide Dec.2023 Review"
What do you like best about Nextiva? Simplicity of the online management of the phone system; quick and excellent phone support. What do you dislike about Nextiva?
DR
Danquole Robinson
12/13/23
It was amazing experience
Thank you for the service provided. My rep was amazing and allowed me to feel special with my decision to use your company
AU
Anonymous User
12/13/23
"Great Savings"
What do you like best about Nextiva? We were paying AT&T 300 plus dollars per land line. We have lowered our phone bill by over 1000 dollars a month. What do you dislike about Nextiva?
RL
Richard L
12/13/23
"Nextiva Call Support"
What do you like best about Nextiva? The speed and knowledge that I receive from the Nextiva support department are truly outstanding and noteworthy in my view and unmatched anywhere else in the industry
CE
Christela Estiverne
12/13/23
Customer service is wonderful
Service was wonderful today. My sale rep was wonderful. My support person was wonderful. Patient and very kind her name is Alina and I hope I will get her next time.
AU
Anonymous User
12/13/23
"Functional, well-priced, and accessible support"
What do you like best about Nextiva? They were very accommodating during the pre-sales, and the post-sales setup was very meticulous and detailed. They have their information gathering down to a science. We were able to get a great deal on the phones, and the overall cost was about 50% of our Verizon account. Overall, as a phone system, it's easy to use. The portal takes some getting used to, but you can typically find everything you need. The system has a robust number of features, which ...
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MB
Michaele Bocknite
12/13/23
Excellent service
Date of experience: December 14, 2023
AM
Andrew Mansour Safi
12/13/23
Supportive team
Ann and Oxana were super supportive in choosing and setting up my plans
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].