9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1521-1530 out of 6255
DS
Dusan Stanojevic
12/17/23
Incredible experience
Date of experience: December 18, 2023
TB
Taylor B
12/15/23
"Helpful Chat"
What do you like best about Nextiva? You are connected quickly with a person via chat. They solved my problem quickly and easily. What do you dislike about Nextiva?
MS
Michael S
12/15/23
"Excellent Service"
What do you like best about Nextiva? It is a great copy with excellent customer support and quick responce if needed. What do you dislike about Nextiva?
RM
Rea Mae L
12/15/23
"Great support reps! Nextiva has been a great help to our company. Thank you!"
What do you like best about Nextiva? Easy to use and helpful supports, great features that are affordable What do you dislike about Nextiva?
PD
Peter D
12/15/23
"Great product"
What do you like best about Nextiva? Price and to setup system was easy, knowledgeable support, and easy to understand We appreciate the features of having our voicemails sent directly to our email
PK
Paul K
12/15/23
"As a small two line business, I feel like I'm getting large account service"
What do you like best about Nextiva? I've used many VOIP services over the years. It always seems like they overpromise, underdeliver and the customer service is terrible if your're a small acount.
MS
meaganf s
12/15/23
"Helping set up sequential ring setting."
What do you like best about Nextiva? I love that I can log in and fix most issues with help from support. What do you dislike about Nextiva?
AS
Anna S
12/15/23
"Solid performance and support"
What do you like best about Nextiva? Easy to configure and register the phones even if they're not purchased from Nextiva. Good support that answers your questions.
GA
G A D
12/14/23
02776311
02776311 My experience today was great he was really helpful and he answered all my questions and he also take the time out to make sure that everything was right on my behalf thanks a lot appreciate it God bless
AU
Anonymous User
12/14/23
"Consider Nextiva For Your Next Phone System"
What do you like best about Nextiva? Nextiva has a wide range of offerings. They do not require you to use a propriety phone with their system. Their administrative user interface allows you do handle most issues on your own when it comes to user and device provisioning. Their tech support is slow but they do get the job done.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].