9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1471-1480 out of 6255
LG
Liron Gefen
12/25/23
Great Service!
Efficient and super kind representative, Nick @ CR.
GP
Gaby P
12/25/23
Quick and efficient friendly resolution…
Quick and efficient friendly resolution to our issue!
LG
Liron Gefen
12/25/23
Great Service!
Efficient and super kind representative, Nick @ CR.
JA
Jeremy Arevalo
12/25/23
Serhii Was very helpful throughout the whole process…
Serhii Was very helpful throughout the whole process. If there was a question or something he did not know, he would make sure to find the answer. The process went very smoothly even though I was nervous about the transformation.
GP
Gaby P
12/25/23
Quick and efficient friendly resolution…
Quick and efficient friendly resolution to our issue!
JA
Jeremy Arevalo
12/25/23
Serhii Was very helpful throughout the whole process…
Serhii Was very helpful throughout the whole process. If there was a question or something he did not know, he would make sure to find the answer. The process went very smoothly even though I was nervous about the transformation.
NS
Nik Sharapov
12/25/23
This is regarding Nick @ CR and this…
This is regarding Nick @ CR and this case number 02802141. I recently had the pleasure of interacting with one of your exceptional Customer Service Representatives, Nick, and I wanted to express my gratitude for the outstanding support he provided. Nick's professionalism and commitment to customer satisfaction were truly remarkable. He went above and beyond to address my billing inquiry with Nextiva, demonstrating a deep understanding of the system and a genuine willingness to assist.
TG
Troy G
12/22/23
"Efficient and Comprehensive"
What do you like best about Nextiva? In the fast-paced world of modern business, effective communication is the cornerstone of success. Nextiva emerges as a game-changer in this arena, offering a comprehensive business solution that seamlessly integrates phone and efax services. As a user, I have found Nextiva to be an exceptionally efficient and reliable platform that significantly enhances communication workflows.
ZY
Ziv Y
12/22/23
"Antiquated VoIP Software"
What do you like best about Nextiva? Access to billing tools and invoices is easy to reach What do you dislike about Nextiva?
AU
Anonymous User
12/22/23
"So Far So Good"
What do you like best about Nextiva? I am still in the setup phase and even though my sales person left after he sold me the system, the support team has been great. The advice was given to me that if I have 10 minutes or 15 minutes - jsut call in and tell them how much time you have and they will work wtih you. So far it has been great!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].