9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1371-1380 out of 6255
AU
Anonymous User
01/09/24
"Great Service"
What do you like best about Nextiva? Support is always very helpful and friendly. We enjoy all the options that we have with Nextiva. What do you dislike about Nextiva?
AH
Allen H
01/09/24
"Great support!"
What do you like best about Nextiva? Support staff and seamless ease of use in day to day activities What do you dislike about Nextiva?
AU
Anonymous User
01/09/24
"Great Service"
What do you like best about Nextiva? Support is always very helpful and friendly. We enjoy all the options that we have with Nextiva. What do you dislike about Nextiva?
AT
Andrew Tilles
01/09/24
Amazing that it can all happen so…
Amazing that it can all happen so quickly!
MW
Myra W
01/09/24
"president"
What do you like best about Nextiva? i like the voice over IP feature and call recording What do you dislike about Nextiva?
L
Leigh
01/08/24
Nick @ CR made this experience MUCH…
Nick @ CR made this experience MUCH better than my previous experience. He was very skilled at helping walk us step by step through the verification process.
CE
CM, EA
01/08/24
Great customer service
Great customer service, no tricks, very detailed and transparent. I would pay more just for the customer service.
SN
Shanika Nesbitt
01/08/24
Excellent customer service!
Date of experience: January 09, 2024
RD
Rhett D
01/08/24
"It was a smooth experience. All my problems were answered"
What do you like best about Nextiva? Setup is easy when customer support is contacted. What do you dislike about Nextiva?
WC
wathguens cherisma
01/08/24
very helpfull
i'm very satisfer with services
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].