9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1331-1340 out of 6255
MD
Mathilda Dack
01/11/24
Experience working with Lisa Deason
It was great working with Lisa at Nextiva! She was responsive and always helpful whenever we ran into a hiccup!
AS
Ace Santos
01/11/24
Reliable Voip phone service
Reliable Voip phone service. We've been using it for more than 2 years and we barely have any down time issue, also new features are being added for no additional cost, beats the hassle of calling in and asking ad on features.
KK
Kelly K
01/11/24
Smooth process start to finish
Smooth process start to finish. All my questions were answered, signed up for services and then was guided through the set up process.
SC
Susan Cortez
01/11/24
Nextiva is on point
Nextiva is on point. I don't have to worry about missing a call or even an email. My phone works perfectly.
AC
Ariel Castillo
01/11/24
Easy to use since day one!
Easy to use since day one. Even thought they keep adding new helpful features we always get an instruction email and all channels of communication are open anytime we have any questions!
KT
Karen Turcio
01/11/24
George was very nice and guided me…
George was very nice and guided me though our telephone conversation
MF
Mike F
01/11/24
A Tailored Solution
The rep worked with me and my scenario then tailored a solution specific to my needs.
KC
Kelsea Clauss
01/11/24
They are great to work with!
Date of experience: January 12, 2024
DS
Danny Sloan
01/11/24
Great communication
Date of experience: January 12, 2024
DH
David H
01/10/24
"Best Service"
What do you like best about Nextiva? I've used the support for other VoIP options, but none compare to the speed and usefully ness of Nextiva. The UI is very clean, and I find it to better the competitors.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].