9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1321-1330 out of 6255
LC
Linda Cunningham
01/14/24
Good experience
The set up process was quick and easy. The people I spoke to were polite and efficient.
BJ
Barbara J
01/12/24
Helped me increase my business by 15%
Helped me increase my business by 15%. The ability to text and speak with numerous clients and prospects helped immensely. The price fits nicely into the budget. I am a small woman-owned business. I've always had the best experience when dealing with this company!
G
Gary
01/11/24
Agent was professional
Agent was professional, listened and responded positively and took care of a customer the way all should.
FA
Felipe Alvarez Torres
01/11/24
Nextiva is a game-changer
Nextiva is a game-changer! It's my go-to for staying organized and boosting productivity. The interface is super user-friendly, making it a breeze to manage tasks and set goals. I love how it syncs seamlessly across all my devices, keeping me on track no matter where I am. Plus, the analytics give awesome insights into my habits. It's stable, responsive, and the updates show the developers really care. Trust me, if you want a hassle-free way to stay on top of things, Nextiva is the way to go.
JA
John Airy
01/11/24
Smooth Signup: Better Support
The signup and setup process with Nextiva was great. I can see Nextiva provides more support than the competition.
MC
Mike Carpenter
01/11/24
Great Customer Service
I had a great customer service interaction with Nick in Customer Relations! I called about a month earlier and was given some incorrect information by someone and Nick investigated it and made it right and they stuck to their word. Most companies customer service reps would have just passed it off to someone else and someone else but Nick went above and beyond. A+ my case number was 02852137
C
CMQ
01/11/24
Very helpful staff and informative.
Date of experience: January 12, 2024
AB
Abe Baez
01/11/24
I've been using nextiva for a long…
I've been using nextiva for a long time, and it continues to impress with its unparalleled ease of use and rock-solid reliability. Navigating the system is a breeze, and the intuitive interface ensures that even after all these years, it remains effortlessly user-friendly. Reliability is where nextiva truly shines. Through countless calls and conferences, it has consistently delivered top-notch performance. I've never experienced a drop in quality or unexpected downtime, making it the ...
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TJ
Tunya Jack
01/11/24
The staff was very professional and…
The staff was very professional and answered questions when asked.
JH
Jon Haslauer
01/11/24
Nextiva Delivers
Nextiva implementation services and the stability of the product are outstanding.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].