9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1281-1290 out of 6255
JR
J R
01/22/24
Nick @ CR Has Been a Great Help
Nick @ CR has been a great help. Very responsive and professional!
MA
Margene A
01/22/24
"Very helpful"
What do you like best about Nextiva? They were extra helpful setting things up and don't have a lot of hidden fees. What do you dislike about Nextiva?
TS
Terri Springer
01/18/24
Set up was smooth
Set up was smooth From contract to porting numbers to setting up our phone system, the initial support contract was thorough and responsive - and had the right amount of reminders.
JG
Jennifer Gardner
01/18/24
Thank you for your help
Thank you for your help! I am excited to use this for my business
NC
Nill Corp
01/18/24
Happy Customer
From the moment I got on the phone with a sales team member until I completed my onboarding, the experience was seamless with a few laughs along the way!!
MV
Marti Vrolijk
01/18/24
Jorge was very helpful
Jorge was very helpful, easy going. Istructions and assistance went smooth
R
Reece
01/18/24
Easy Set Up
The person who helped set up our system was able to explain things clearly and get it set up exactly how we wanted!
LT
LisaMarie Turk at Nurveau
01/17/24
Customer service is next level!
Date of experience: January 18, 2024
AM
Alvaro M
01/17/24
"Great"
What do you like best about Nextiva? good services about nextiva and been a client for many years What do you dislike about Nextiva?
AU
Anonymous User
01/17/24
"They were able to help with every issue I ran into with a timely matter."
What do you like best about Nextiva? Using the chat section on the website is fantastic so I do not need to call for assistance when I need help. Extremly quick to respond and always solove the problem.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].