9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1271-1280 out of 6255
TP
TIMOTHY P
01/22/24
"SWITCHING FROM ANALOG TO DIGITAL PHONE SERVICE WITH NEXTIVA"
What do you like best about Nextiva? THE AMOUNT OF ADDITIONAL SERVICES IS NOTHING SHORT OF GREAT. EACH OF OUR LOCATIONS ARE TAILORED-MADE FOR THAT LOCATION.
CO
Cliff Odero
01/22/24
the commitment of your staff to make…
the commitment of your staff to make sure the client's interest is taken care of
EY
Ediz Y
01/22/24
"Quick and easy solution"
What do you like best about Nextiva? It is simple to understand and they make it easy to choose a plan based on what you need. What do you dislike about Nextiva?
JB
Jorge B
01/22/24
"Best VoIP service ever"
What do you like best about Nextiva? I like how user friendly the desktop version is, I love the fact they developed a mobile app so I can stay in toch even when I'm away from my office, and my favorite feature: Analytics, using this I can keep track of what my team does on a daily basis
DS
Derek S
01/22/24
"Nextiva has fantastic service"
What do you like best about Nextiva? Super reliable. Flexible service. Fantastic pricing and easy setup and troubleshooting. Customer service is fantastic as well. Super easy to setup and use.
VE
Vinnie E
01/22/24
"Amazing Quality Experience and Customer Service"
What do you like best about Nextiva? User friendly platforms, up to date technology and great customer service What do you dislike about Nextiva?
KH
KRISTIN H
01/22/24
"Various Options for Businesses of Any Size"
What do you like best about Nextiva? Nextiva has provided us with a way to communicate with our clients in a streamlined and user-friendly manner. Whether I am at the office on my desk phone, at my home office on my desk phone, or working remotely using my cell phone or PC application, I have all the options available. We also utilize the text messaging option daily as many preferred communications of our clients have shifted to text messaging over the years.
LJ
Laura J
01/22/24
"REALLY GOOD EXPERIENCE WITH NEXTIVA"
What do you like best about Nextiva? THEY TRANSCRIBED YOUR VOICE MAILS YOU CAN SEND TEXT AND VOICE MAIL
D
Don
01/22/24
Alina Obertynska was extremely helpful…
Alina Obertynska was extremely helpful at every step. She always answered he phone every time I called and either helped me directly or got the right person to me. This is the 4th time I have set up a VOIP system with as many suppliers, and Alina Obertynska has provided the best experience by far!
SM
Stacy M
01/22/24
"Great Product"
What do you like best about Nextiva? It's nice having one place where I can route call for two bussinesses and over 100 agents. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].