9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1251-1260 out of 6255
EK
Ed K
01/22/24
"Customer service is the best."
What do you like best about Nextiva? You can use a hard phone, desktoo app or smart phone app. What do you dislike about Nextiva?
MA
Michael A
01/22/24
"Simply the best phone app for the workplace and more!"
What do you like best about Nextiva? VoIP Providers - The Best Contact Center Software - Best in class
AL
Alberto L
01/22/24
"Reliable Service and Excellent Customer Service"
What do you like best about Nextiva? Out of all of the third-parties our company works with, Nextiva's Support Team is by far the most reponsive, patient, and understanding group I've had the pleasure of working with. Their Support Team is well-versed, knowledgable, and flexible, and it seems my issues always get resolved the very first time I reach out to them for support.
DD
Daeton D
01/22/24
"Beneficial product for my business"
What do you like best about Nextiva? Nextiva covers many of my company Center Hope Solutions' communication needs. The call, messaging, fax, and ability to set up meetings make running my business better. Also, the support has been really helpful.
SG
Sal G
01/22/24
"Nextiva's customer service and Accounts management teams"
What do you like best about Nextiva? They do an excellent job of following up What do you dislike about Nextiva?
BP
Brianna P
01/22/24
"Great company with great customer service"
What do you like best about Nextiva? Their customer service is great. Everyone is very friendly, super responsive. Easy to get ahold of somebody quickly. What do you dislike about Nextiva?
AL
Alberto L
01/22/24
"Reliable Service and Excellent Customer Service"
What do you like best about Nextiva? Out of all of the third-parties our company works with, Nextiva's Support Team is by far the most reponsive, patient, and understanding group I've had the pleasure of working with. Their Support Team is well-versed, knowledgable, and flexible, and it seems my issues always get resolved the very first time I reach out to them for support.
FH
Farhan H
01/22/24
"Best VOIP solution"
What do you like best about Nextiva? We have been very happy with Nextiva. As compared to our last solution, Nextiva app's ease of use is remarkable. Couple of years ago we migrated to nextiva and the implementation and migration was really smooth. We needed a robust solution for our dispatch agents, after utilizing Nextiva since last many years, I can say we have the best Contact Center Software solution deployed. From Chats, video calls, conference, to inbound/outbound SMS this UCaaS ...
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KH
KRISTIN H
01/22/24
"Various Options for Businesses of Any Size"
What do you like best about Nextiva? Nextiva has provided us with a way to communicate with our clients in a streamlined and user-friendly manner. Whether I am at the office on my desk phone, at my home office on my desk phone, or working remotely using my cell phone or PC application, I have all the options available. We also utilize the text messaging option daily as many preferred communications of our clients have shifted to text messaging over the years.
EY
Ediz Y
01/22/24
"Quick and easy solution"
What do you like best about Nextiva? It is simple to understand and they make it easy to choose a plan based on what you need. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].