9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1161-1170 out of 6255
KK
Kevin Klein
02/04/24
Nice was great!
Nice was great! Really appreciate his help.
NK
Neil K
02/02/24
"THUMBS UP to Nextiva! 👍🏻👍🏻👍🏻"
What do you like best about Nextiva? The Nextiva App is user friendly and very helpful. I have used many phone systems in the past and this one is by far the best!
NK
Neil K
02/02/24
"THUMBS UP to Nextiva! 👍🏻👍🏻👍🏻"
What do you like best about Nextiva? The Nextiva App is user friendly and very helpful. I have used many phone systems in the past and this one is by far the best!
TO
terry overstreet
02/01/24
good custom service
Date of experience: February 02, 2024
C
Consumer
02/01/24
Exceptional Customer Service
Lief and the nice lady (I didn't write down her name) were very patient and helpful. They made my day..
TO
terry overstreet
02/01/24
good custom service
Date of experience: February 02, 2024
PS
Parmjeet Singh
02/01/24
Very professional service and customers…
Very professional service and customers sales representative was very helpful.
HT
Heather Thomas
02/01/24
Great Customer service and Fast…
Great Customer service and Fast Response from both the Sales and Support side
HT
Heather Thomas
02/01/24
Great Customer service and Fast…
Great Customer service and Fast Response from both the Sales and Support side
DM
Detty Michel
02/01/24
Everyone was great
Everyone was great, the instructions were very simple and easy to set up
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].