9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1151-1160 out of 6255
JS
Jay Smith
02/05/24
Daria was so easy to work with
Daria was so easy to work with, she set me up for my new business easy and fast. would defenetly recommend.
R
RRW
02/05/24
We were able to get done what we needed…
We were able to get done what we needed to do.
I
Indy
02/05/24
Amazing experience with Nick @ CR
Amazing experience with Nick @ CR! Always kind and very thorough. We were having issues with past employees still on the account and therefore missing few important details to authenticate the account. Nick helped every step of the way.
RR
Richard R
02/05/24
"Nextiva always there to help"
What do you like best about Nextiva? Fast and reliable service. Customer Support is always willing to go that extra mile. What do you dislike about Nextiva?
I
Impressed
02/05/24
Sign up & onboarding was excellent
Just signed up so I’m only commenting on the sign up process. But it was great. Knowledgeable peeps walked me thru each part. One of the best set up/onboarding I’ve experienced.
AB
Andrea Barragan
02/04/24
Super fast and efficient
Super fast and efficient. They helped me rapidly get on board. Thank you.
KK
Kevin Klein
02/04/24
Nice was great!
Nice was great! Really appreciate his help.
ER
Eugen Rosu
02/04/24
Chris Gardner
Chris Gardner, the representative who walked me through Nextiva's services and benefits was a great experience. Also, the tech person who assisted me in installing the App and making sure that everything worked properly, with several tests was amazing.
ER
Eugen Rosu
02/04/24
Chris Gardner
Chris Gardner, the representative who walked me through Nextiva's services and benefits was a great experience. Also, the tech person who assisted me in installing the App and making sure that everything worked properly, with several tests was amazing.
AB
Andrea Barragan
02/04/24
Super fast and efficient
Super fast and efficient. They helped me rapidly get on board. Thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].