9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1081-1090 out of 6255
TM
Tony Macchione
02/20/24
I've been a customer for years and…
I've been a customer for years and everyone is great to work with
RL
Rachell Leviege
02/20/24
She was very knowledgeable and helpful…
She was very knowledgeable and helpful starting from the beginning and ending. Walk through the process. I appreciate her willingness.
AM
A.M MAGLOIRE HOUEGBAN
02/20/24
Service above and beyond my…
Service above and beyond my ecxpectations Real customer satisfaction services
ES
Eugene S
02/20/24
Outstanding customer service from Anastasiia
Anastasiia was extremely knowledgeable, courteous and attentive. She provided a wealth of information and emphasized all the main functions of the system for the new user. She even thought ahead by explaining features that were not so obvious and might become relevant down the road.
CD
Courtney Davis
02/20/24
Everything was fast and easy!
Everythign was fast adn easy!
AM
A.M MAGLOIRE HOUEGBAN
02/20/24
Service above and beyond my…
Service above and beyond my ecxpectations Real customer satisfaction services
TM
Tony Macchione
02/20/24
I've been a customer for years and…
I've been a customer for years and everyone is great to work with
RL
Rachell Leviege
02/20/24
She was very knowledgeable and helpful…
She was very knowledgeable and helpful starting from the beginning and ending. Walk through the process. I appreciate her willingness.
ES
Eugene S
02/20/24
Outstanding customer service from Anastasiia
Anastasiia was extremely knowledgeable, courteous and attentive. She provided a wealth of information and emphasized all the main functions of the system for the new user. She even thought ahead by explaining features that were not so obvious and might become relevant down the road.
JM
John Myers
02/20/24
Good tech service.
Date of experience: February 21, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].