9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1021-1030 out of 6255
GP
Guy Petinga
03/05/24
Excellent customer support
Excellent customer support. Easy setup with staff. Hands-on experience. Highly recommend
LH
Louis Hetrick
03/05/24
Devon was great at explaining the…
Devon was great at explaining the process and after i signed up Alannah was great at helping me get setup
GP
Guy Petinga
03/05/24
Excellent customer support
Excellent customer support. Easy setup with staff. Hands-on experience. Highly recommend
CL
Christian Laskee
03/05/24
Seamless Transition to Nextiva: A Fantastic Experience
I recently had the pleasure of transitioning our company's phone system from an older provider to Nextiva, and the experience was nothing short of fantastic. Our journey from the initial stages to the full implementation was remarkably smooth, and I cannot commend Nextiva's services enough. From the outset, the team at Nextiva impressed me with their professionalism and commitment to customer satisfaction. As someone who knew next to nothing about phone services, I was guided through the ...
Read more
CL
Christian Laskee
03/05/24
Seamless Transition to Nextiva: A Fantastic Experience
I recently had the pleasure of transitioning our company's phone system from an older provider to Nextiva, and the experience was nothing short of fantastic. Our journey from the initial stages to the full implementation was remarkably smooth, and I cannot commend Nextiva's services enough. From the outset, the team at Nextiva impressed me with their professionalism and commitment to customer satisfaction. As someone who knew next to nothing about phone services, I was guided through the ...
Read more
LH
Louis Hetrick
03/05/24
Devon was great at explaining the…
Devon was great at explaining the process and after i signed up Alannah was great at helping me get setup
DJ
Dedrick Johnson
03/04/24
Great
Great, friendly and easy people to speak with. They made getting set up with my all my information simple.
MG
Maurice Gibel
03/04/24
You were attentive to my concern
You were attentive to my concern
WH
Will Hargreaves
03/04/24
Professional and polite support team…
Professional and polite support team members make doing business with you very enjoyable.
WH
Will Hargreaves
03/04/24
Professional and polite support team…
Professional and polite support team members make doing business with you very enjoyable.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].