NeonCRM Reviews in June 2026: User Ratings, Pros & Cons

"Works well for the most part"

What do you like best about Neon CRM? It is easy to create electronic links to register for our events Relatively straightforward to use

"Neon CRM has grown and changed as we have used it over the years"

What do you like best about Neon CRM? Ease of use for both the user and donor which seems to add to the overall experience. What do you dislike about Neon CRM?

"Good for small nonprofits; strong versatility, affordability, and continued development"

What do you like best about Neon CRM? Neon does a lot of things quite well and it boasts great value, especially with no cap on the number of constituent accounts. They are committed to improving their platform and are constantly making updates. I think of our "going with them" was like an investment in who they are as a company, and that has been a reassuring because they clearly are working hard and always improving. I have also had good success using their online help section, as well as ...

"Neon CRM has been a significant boost to our event management and constituent communications."

What do you like best about Neon CRM? Neon CRM has made it possible for our organization to keep up with all of the individuals that we interact with - program participants, donors, sponsors, volunteers, and community partners. It was simple to set up, easy to integrate our existing data, and now it has become an essential part of our daily operations and management activities.

"Neon CRM is THE solution for nonprofits"

What do you like best about Neon CRM? Neon CRM has it all — events, memberships, donations, emails, and more. It's the all-in-one software solution for nonprofits to see their audience insights. Since implementing Neon CRM, our membership numbers have increased and it's been easier for all staff to track relationships and volunteers.

"Great Donor CRM!"

What do you like best about Neon CRM? Ease of use, but very comprehensive at the same time. They are always improving and doing so listening to users. What do you dislike about Neon CRM?

"Largely understandable, dependable, and quick to provide support!"

What do you like best about Neon CRM? Accounts are able to hold the information we need, both for the user's internal needs and our external organization needs. Support requests are answered in a timely manner, and are generally comprehensive- including multiple screenshots, explanations, and offers for additional support.

"Great non-profit software solution"

What do you like best about Neon CRM? The connectivity to Neon CRM and other apps and our Neon Website. The customer service is always super helpful and very quick to respond. Once you learn how to use Neon CRM, its fairly easy to navigate and has a lot of features.

"Admin. Assistant"

What do you like best about Neon CRM? It is a robust CRM. Can do several things within its system. Very easy to learn. What do you dislike about Neon CRM?

"User-friendly and effective!"

What do you like best about Neon CRM? Neon is a user friendly and efficent software. It makes capturing and tracking constituent information easy, saving us time to focus on stewarding. The additional integrations like Neon Fundraise makes it easy to have multiple funding sources and channels all streamlined in to one central information bank. My experience with neon in the last 4 years has proven that their customer service and tech teams are continued to making continued improvements to ...