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9.1

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Namecheap VPN - VPN Software

Namecheap VPN Reviews in May 2025: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Expert's Review

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 3111-3120 out of 3172

PS

Philip Shaw

11/14/16

1 out of 5

dreadful......

bought a domain name but then told I cant update the MX records due a technical issue so all the email is down.......ridiculous! Helpful support but a dreadful system. Please fix this.

VG

Vanessa Genesis

11/06/16

5 out of 5

Great

The best prices and very easy to use.

SG

Stephen Gray

11/03/16

1 out of 5

Terrible support. Issue with Google Apps left me absolutely furious

When I bought my domain from Namecheap, I bought 1 month of Google Apps (no option to auto renew at point of purchase.The subscription expired and I had to access to my emails, files, calendar etc. Clients were contacting me and I was losing potential business. I spent literally days on live chat with Namecheap, paid them more money to re-activate the subscription, but after 3 whole days, nothing had been done, even after taking my money.There was also a "critical" support ticket that ...

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P

Patrick

10/24/16

2 out of 5

Sh!tty support

Live support takes minutes to reply and then they give sh!t copy and paste answers that do not even work.Maybe hire something better then some cheap russians.

BA

Bashiir Ali

10/06/16

5 out of 5

Great service

Namecheap were very helpful, both with their cheap prices and also the service, I faced some difficulties in my process and they were very helpful with their livechat litteraly guiding me through step by step!

AW

Aaron Wynn

09/15/16

1 out of 5

Totally BAD services

they suspend my account. i dont know for what reason. i have opened ticket about 24 hours ago but you didn't solved yet. open my account so that i can copy my files and move to another provider. you peoples have no idea about business.this is not request its warning. open my account otherwise i will go to court. because my websites are down from 24 hours & i am in big loss.

F

Fred

09/08/16

1 out of 5

A éviter

J'ai acheté un service sur ce site pour l'entreprise pour laquelle je travaille sauf qu'ils ne fournissent pas de factures... Et pour un remboursement il faut payer 0.99 dollars pour lequel ils ne fournissent pas de facture.Aussi leur service client est très mauvais. J'étais sur le chat en ligne. Et ils mettent 5 minutes à répondre entre chaque messages... donc ca prend 25 minutes pour avoir une réponse quand cela pourrait en prendre que 3.

A

Ash

08/28/16

1 out of 5

Terrible Service

Do NOT go near this company. Calls and emails never answered. We had a major issue with one of our domains, gave up on phone after 2 hours in queue. They never respond to emails. Truly shocking service.

NM

Nick Mascaro

08/22/16

5 out of 5

Brilliant customer care and competitive prices.

Namecheap is a solid company which i use to host dozen domains. I work in the field of web awareness in Italy. My team and i are totally satisfied for their products. For every problem we've faced their support team was very brilliant to solve it in a short time.

C

CL

07/18/16

5 out of 5

Brilliant, Brilliant Company

I have used Namecheap for a few years now, they are positively the best hosting company I have ever used. Their live support team is excellent, their new control panel is well designed, uptime is 100%, the hosting is at a great price, lots of TLDs are available and overall, they are fantastic. I highly recommend them to anyone and they have not failed me yet. Far better than any competitors.