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9.1

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Namecheap VPN - VPN Software

Namecheap VPN Reviews in May 2025: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Expert's Review

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 3101-3110 out of 3172

A

Alex

02/13/17

2 out of 5

Bad experience

At first the experience with Namecheap was good. However when I signed up for my "£0.79" domain it implied that it would be £0.79 the year after too. No. They now want $14 from me (all of a sudden in a different currency too!. They've now lost a loyal customer and I now have to search for a new host! Not impressed.

T

Trent

01/31/17

5 out of 5

Ease of use and great prices clean interface

Great company, clean interface, I moved all my domains after GoDaddy CEO shot that elephant. They however are impossible to get ahold of anyone in senior management, but the support department is good enough. Much better than GoDaddy or the others. Held over 500+ domains with them no problems at all. Be sure to check their coupon page before you checkout as you can always save a little bit.

II

Ion Iacob

01/26/17

5 out of 5

Excellent service and support always available.

I have been with namecheap for many years. They have it all. Servers, domains, affiliates ... I am very happy. And the support is always friendly and with a maximum of 5 min.

WI

Waqas Ibrahim

01/20/17

5 out of 5

Great Service and Customer Support

I have been using namecheap for hosting and domains registration for 3 years now. The prices are fair and the service is really good. What I love most about namecheap is the live chat customer service. They are really helpful and always available for help. I highly recommend namecheap.

M

MG

01/09/17

5 out of 5

I am generally very satisfied

I am generally very satisfied with their service. They don't offer technical hosting support as much as Hostgator, but their staff are far more capable than any of the companies I have worked with before. Also my hosting has never been hacked since I changed from Hostgator to Namecheap. While with Hostgator my account got hacked several times and their staff did nothing about it. Domainwise I am also very happy, Namecheap provide free whois guard and regular updates. All domain contracts ...

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CM

Clay Murdock

12/29/16

1 out of 5

They ignore you to get away from dealing with complaints

More than once I have been ignored for over 45 minutes because they don't want to admit they were in the wrong for deleting my website. They sent me an email saying my auto payment came through, then deleted my account and back up of my website. I've spent over 4 hours fighting them and I've only gotten back my url. F Namecheap!

R

ryan

12/25/16

5 out of 5

1 day review and more

so far so good .. the price is cheap server is in linux downtime sometimes usually morning on USA time paload.net customer on december 17.2016 legit customers

M

Mathias

12/23/16

3 out of 5

Everything is good beside the speed.

There is not much bad to say about Namecheap, good support, good pricing. But the oversold servers really is a big problem, when having a webshop.I tried to copy all my files onto another server with another host, the load time was instant beside 2 sec load time.. :I

B

Blake

11/28/16

1 out of 5

Bad customer service experience

I tried to purchase a deal they were having on and whilst doing so their website crashed multiple times. I eventually got to the payment where I paid for my product and then I was greeted with a "failed" screen - I checked my bank and I had already been debited the amount. I went to try again and it did exactly the same. Even though they had over 100 remaining in the deal it still return failed a third time.I spoke to their customer services team, one of whom helped me with my domain issue ...

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AN

Asger Nielsen

11/16/16

3 out of 5

not the best experience

really slow website - still struggling to setup my domain.