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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2871-2880 out of 3172

NT

No Thanks

04/03/19

1 out of 5

One of the most unethical companies I…

One of the most unethical companies I have ever had the misfortune of dealing with -- I had to report them to the fraud department at my bank due to multiple unauthorized charges, and their customer service is a joke. No phone number to call, and the folks who eventually email don't care or communicate clearly. I do not recommend giving them your financial data under any circumstances. Disgraceful behavior.

Z

Zitta

04/02/19

1 out of 5

Watch out for your domain searches!

I was checking a domain, and suddenly it got booked by themselves right after! Meaning they are looking for good domains you and other people type in their search box, and if it's a good one, they're registering it for themselves once you leave their platform! Disgusting. Avoid this company !

DM

Dorian Menard

04/01/19

1 out of 5

Run away people! Crappy registrar

I used to like Namecheap but they have changed lately.My .fr domain is due to expire in 10 days and today they deactivated it and put it in redemption period as their auto renewal did not kick in. Not way I can renew it now that it is in redemption period.Only way I can get my domain back up is by paying they extorsion fee of 210 USD. Yes you read that well it is about to cost me 210 USD to renew a freaking domain!!!My advice for you is to just run away and find a better registrar as there ...

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YM

Yani M

03/26/19

5 out of 5

namecheap is one of my favorite place…

namecheap is one of my favorite place to buy domains. I recommend it 100%

JC

Jaime Cohen

03/25/19

1 out of 5

Good Prices, Bad Customer Service

NameCheap has great prices for domains, but their customer service is atrocious. Generally they are unable to help, communicate poorly, or it takes 20-30 minutes to get an answer to any basic question. My hosting requested approval from them in order to transfer the domain. I asked if they could do that. It took 20 minutes for them to say that approval was the same as speeding up transfer and they could not do that.

LY

Lilian Yang

03/24/19

1 out of 5

We need to file a class action lawsuit…

We need to file a class action lawsuit against them!! I had to close my bank account.

CS

Christian Sculthorp

03/20/19

1 out of 5

They never warned me that my domain was…

They never warned me that my domain was expiring. I went in 4 days before expiration and they won't let me renew it. They said it's going to be over $200 - and it's not even expired yet.I've been a customer for many years now. This is the way they treat their customers.

DI

David Irvine

03/19/19

1 out of 5

Do NOT register your domains with this company!

I transferred my domain to you to take advantage of their offer of domain registration for £2.86 for 1 year.They tried to charge me $9.58 to renew my domain which is more expensive than my current registrar.At the very least this it dishonest advertising!

EG

Eddie Gega

03/18/19

5 out of 5

Nice customer service. Well done Namecheap

Well, never thought i would never experience a hung-up from the customer service. I thought they're there to convince up to join their company. At the end of the day they're the face of the company as it is with them that we share problems ask questions. Maybe we have our own strange questions but in the end not all of us are high-end techs. This Alexander support agent didn't even said why disconnected the chat line. Anyway... there are companies out there...Good luck ...

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FU

Fahad Ur Rehman Khan

03/13/19

5 out of 5

To be honest

To be honest, it is the best hosting!Many people here are bragging about worst hosting, but believe me, i tried it for 3 of my websites and all of them working so fine, and customer support is very instant and the support guys are very humble and nice. I am surely going to stick with them for years now.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].