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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2851-2860 out of 3172

F

Francisco

05/26/19

5 out of 5

Great service

Great service. Never had any problem, the support was very helpful.

MA

Matthew Abell

05/21/19

1 out of 5

Account Hacked and Won't Give Us Access

Do not purchase your domain through namecheap.com. They have terrible customer service and they don't take any calls! All support is done through email and they take forever to respond. We had to deal with their risk management department because someone hacked our domain and email account. We showed them proof of ownership by sending them the order summary since we purchased the domain in 2014. My credit card was used to make payments all these years and they still indicated that we needed ...

Read more

JR

James Rimmer

05/20/19

1 out of 5

CANNOT GET THROUGH TO THEIR SUPPORT…

CANNOT GET THROUGH TO THEIR SUPPORT TEAM. It says on their website that they have a 2 hour response time, but I’ve been waiting 24 hours for an urgent enquiry regarding an inability to access my account and domain names expiring tomorrow without up-to-date payment details. I don’t know what to do!

CV

Christoff Van Rensburg

05/18/19

1 out of 5

Fraud

A fraudulent payment from this company (who I have never heard of was taken from my PayPal account. I reported it to PayPal and they agreed it was fraudulent.

A

alex

05/10/19

1 out of 5

Used them for 5+ years, but..

I have used namecheap for over 5 for many years, for managing domain names. They were very good, over the past couple of years they added new products such as email and hosting. My assumption was they would provide an excellent service. But this is not the case.Anytime I have purchased a product like hosting or email from them, it automatically changes the existing settings, so anything you have set up, stops working. For any live site this bad in the extreme. Last time I 'just viewed' my ...

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T

TNT

05/07/19

5 out of 5

If you want to buy a domain or hosting…

If you want to buy a domain or hosting 100% recommended. They have live support and they fix issues really fast.

GA

Gregor Atlas

05/04/19

1 out of 5

really bad hosting plans the power is…

really bad hosting plans the power is never enought.... very very bad customer service as well

JK

Jalu Kaba

05/02/19

5 out of 5

for me personally namecheap is good and fine

For what I experienced for 1-2 years in namecheap hosting. 5 domain hosting in shared hosting, 1domain in easyWP .My website is fine. Support is also good and professional. 1 month before my domain expired they gave a warning regularly. For some domains, when renew they offer a discount. I also never experienced spam problems. The email where I am hosting in namecheap and what I use for registration in namecheap is fine, there is no spam.SSL runs smoothly and fast.So for me personally ...

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D

Daniel

05/02/19

5 out of 5

Never used their hosting

Never used their hosting, but I never host where I buy my domain names. I have purchased over 27 Domains with them and they are a solid company!

MK

markt kommf

04/28/19

5 out of 5

sehr guter support

sehr guter support

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].