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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2791-2800 out of 3172

VS

Verified Shopper

09/24/19

1 out of 5

BAD SUPPORT

BAD SUPPORT. I couldn't login to my account that had 2FA enabled since I lost my phone. I contacted them and gave them every little information that they asked for but because their f* billing team doesn't have any information from 2017 they couldn't do sh&t. I verified everything they asked for but this sh&t company knows nothing

EB

Eluxe Boutique

09/23/19

1 out of 5

I’ll mannered and fraudulent customer…

I’ll mannered and fraudulent customer support. My accounts were shut down arbitrarily and my DA 80 domain was not renewed and Namecheap kept it for themselves as it is worth a lot of money: will be taking them to court for this. Avoid this company

AF

Andreas Fitz

09/20/19

1 out of 5

Komplett schlecht!

Komplett schlecht!! Habe eine Domain bei Namecheap gehostet für die ich 120€ bezahlt habe. Nach einem Jahr ist die Domain gelöscht worden, weil ich nicht genug Guthaben hatte. Aber keinerlei Mitteilung darüber erhalten und immer wenn ich eine E-Mail bekommen habe stand drin "Auto-Renewal: On". Für mich war das damit gegessen... nun bin ich eine starke Domain los und Namecheap hilft mir 0 in dieser Hinsicht...

TO

TIRED OF SCAMMERS

09/19/19

1 out of 5

These SCAMMERS will AUTO-RENEW your…

These SCAMMERS will AUTO-RENEW your domains 1 MONTH ahead of Expiration and will NOT ALLOW YOU TO CANCEL EVEN BEFORE THAT EXPIRATION!And you CANNOT REMOVE YOUR CREDIT CARD so they will just keep on CHARGING YOU WITHOUT BEING ABLE TO STOP THEM!

J

Joe

09/19/19

1 out of 5

Not happy about being locked out of my account

I'm not happy about being locked out of my account for over a day for no apparent reason with no response from support to a ticket. Add to that their rising prices and lack of conventional 2FA app support with for example Google or Authy. I've been a customer for about 9 years and things have gone downhill.I got locked out of my namecheap account for no apparent reason and it wouldn’t tell me I was locked out and I couldn’t get any help from chat or ticketing. Imagine having to renew some ...

Read more

A

Ali

09/18/19

1 out of 5

I have been using namecheap for 4…

I have been using namecheap for 4 years. everything was good but Risk management is the worst management in the world.No send ticket to the risk management otherwise you can be regret.

T

tonyyy

09/16/19

5 out of 5

very good hosting company i love it .

very good hosting company i love it .

J

Josphep

09/13/19

5 out of 5

I use Namecheap services for 2 years…

I use Namecheap services for 2 years and I can say that is the best hosting company. Their support is very good.

ES

Emine Salih

09/12/19

1 out of 5

I'm giving one star because I don't…

I'm giving one star because I don't have an option to give zero! This company is absolutely Terrible with a capital T and had I of known earlier (two and half years earlier I would have gone elsewhere they have been nothing but an absolute nightmare, wasting my valuable time and money so not ideal if you are looking to try and run a business whilst maintaining professionalism with clients/customers. The company complete maintenance at crazy times (peak business hours like Monday morning ...

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B

Brantley

09/11/19

1 out of 5

They have stuck me in multiple auto…

They have stuck me in multiple auto renews and can not login to my account to stop even after resetting my password there is another layer of verification that they send to your device and of course I do not have my phone from 2 years ago DO NOT USE THIS SERVICE!!!!!!!!!!!!!!!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].