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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2771-2780 out of 3172

RM

Richard Mewes

10/27/19

1 out of 5

Be warned

Be warned, if you have any issue with 2 factor authentication such as needing to format your iPhone or if you had it stolen, they will be not helpful at all UNLESS you've kept EVERY SINGLE EMAIL they have EVER SENT!!! Used to rate them high! But not anymore

NS

NameCheap Sucks

10/27/19

1 out of 5

If I could give less than one star

If I could give less than one star, I would. This company hosts a HUGE number of scammers. I am convinced that NameCheap is run by dirtbags who only are in business to provide services for scammers, thieves and low-lifes.

J

Jenna

10/26/19

2 out of 5

One of the shadiest hosting/ domain…

One of the shadiest hosting/ domain companies. They have a very small button under dashboard that says "View all domains". So I missed turning off auto-renewal for one of my domains and then customer service told me they can't refund me. This is how you treat your customers? Their domains and hosting is cheap but I think I am going to go with a less shady company next time, their customer service sucks.

A

Alexandra

10/24/19

1 out of 5

Stay away from this company!

I had lost my account access and the namecheap support was very uncooperative. After one month of trying to resolve this issue, it was not resolved and is still ongoing. Even with proof that I was the true owner of that account. I am VERY disappointed in their services. Once a problem occurs the Live Chat personnel has no authorization to resolves any cases.

J

Jack

10/23/19

1 out of 5

I BEG YOU! GO ELSEWHERE!

Namecheap usually has excellent service; however, recently, I have had a nightmare with them!It all started when they charged my card which put my card over and would cost be a nightmare in interest, to prevent this I got a refund for the domain name. They issued me a refund, and I thought that was it.Later I found out that my domain had been deleted. There is no logical reason for such as I had barely had my domain for 11 months out for the 12 months I paid for. I contacted them, and they ...

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DS

David Smith

10/22/19

1 out of 5

just useless company

just useless company, say we have unlimited disk space, you can host unlimited website but everyting has limit. You can not host more than 1 website, you can not use 2 php scripts at the same time and more more .. if - scores available, i would give them with my pleasure.

IB

Ino Bjørnstad

10/20/19

5 out of 5

I have my domain registred at…Namecheap!

I have my domain registred at Namecheap. When i have contacted them, they have responded fast and delivered costumer service that exceeded my expectations! I think they are great! :

MA

Maher Alaqil

10/20/19

1 out of 5

Customer service is very bad

Customer service is very bad. They lock your domain with high fees and leave in a very bad corner. Most customer support have no idea what they do. Be aware, they are cheap but really high risk.

IC

Island Camping

10/18/19

1 out of 5

One of the worst support I have ever…

One of the worst support I have ever seen . Virtually non existing . They don't have contact phones . The live chat is not amazing . There 2MFA application is not preserving your private key if you like to change your phone . That will lead to locking your account . Unlocking your account will be agonising experience even if you manage to show that you still have access to your mail and phone number and personal details . I will probably never use them again . They are so many other company ...

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NK

Nicolas Koy

10/10/19

5 out of 5

NameCheap is AWESOME

I really loved my experience with NameCheap! Their number 1 quality would be their low domain registration fee which even comes with a FREE WHOIS Privacy and forever. (Others charge ~$10 as an extra. Duh!They also offer cheap and affordable prices as monthly billings for hosting! (Can hardly find that anywhereThey have an undisputed reputation and millions of people use it.I know about the complaints of certain users and especially about the actual performance of their hosting servers, but ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].