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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2701-2710 out of 3172

SC

Susan Collins

03/28/20

3 out of 5

Our company has been using Namecheap…

Our company has been using Namecheap for about 5 years. I can honestly say that Namecheap is THE WORST APP that our company uses.Its always down and when it isn't down it can take up to an hour to see a single page of orders.This has been happening for 5+ years.All of our personnel hate using Namecheap.Contacting them doesn't help.Big mistake using Namecheap, and we’ve been looking for better means to help transfer our website off their platform and we saw positive reviews about techcyber, ...

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HB

Helen berry

03/27/20

3 out of 5

I have to concur with the other one…

I have to concur with the other one star reviews giving Namecheap a poor review due to its customer service. The platform is fine; however, it is ghost town on steroids if you have questions about your account. I've done business with two other companies similar to Namecheap in the past. Both companies provide real people to talk to who are knowledgeable and willing to assist their clients. Namecheap it seemed did everything in its power to create barriers to real guidance and support. I ...

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S

Scrat134

03/27/20

4 out of 5

Elements of the website a little clunky…

Elements of the website a little clunky at times, however very good customer service and reliable operation.

M

Mushfig

02/29/20

5 out of 5

All okay.Not any problem.Easy for…

All okay.Not any problem.Easy for use.Low price.

IA

irock audio

02/29/20

1 out of 5

Appalling service and not a good…

Appalling service and not a good attitude from chat assistant either. They automatically turn on auto renewal. In my case I contacted them within 24 hours of them taking money for a domain that was to rollover about 28 days later. I did not want to keep the domain and asked for a refund. They advised they would not refund because auto renewal was on. Now if it was after the domain registration date I would understand, but a month before? Unacceptable. This would not happen in the UK.

A

Achintha

02/25/20

1 out of 5

I had a really bad experinace with…

I had a really bad experinace with them. Non supporting staff. Contacted them more than 4 times then they solved my query.

KN

Kani Nguyen

02/25/20

5 out of 5

Good experience

Good experienceTill now I have only good exp. Simple to use, good price,...

T

Tenacious

02/24/20

1 out of 5

Scammers and hackers use this company

Scammers and hackers use this company. Bunshaircare.com are hackers. They stole money from my ex partner who has Parkinson's disease and now he is short of cash to pay for his medicine!

A

Amazingjack

02/23/20

5 out of 5

10 years of excellent support

I feel like a valuable member. The prices are correct. The checkout is easy. I find a chat representative in under 5 minutes. The knowledgebase is very good and complete. I can easily change nameservers and records. There is integrated whois protection on all domains.Last week I purchased an SSL.This was installed by myself within 15 minutes. + easy website+ easy checkout+ payment methods+ support- domain marketplace could be better

M

MAG

02/21/20

1 out of 5

The worse service ever - cheap isn't always good!

The worse service ever. No communication from the risk department prolonging to resolve an pending issue. I'd lost my phone and two-way verification codes, supplied them all my details and information including passport photo. Still after 5 business days this hasn't been resolved. Poor service. I will move from this company once I'm able to login to my account. Spoken to their online chat several times, and told me that the risk department will write to me today, and days after still ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].