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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2691-2700 out of 3172

LB

Leon Birdi

05/15/20

1 out of 5

Complete waste of money

Complete waste of money. Support is ULTRA SLOW and just quits the chat after 50 minutes of NOT helping at all.Their imbecile "support agent" Andrey Sokolov just quitted the chat!Impossible to use even though I am no NOOB at IT.STAY AWAY!

SS

Shannon Stewart

05/14/20

2 out of 5

Horrible customer service

Horrible customer service. Got locked out of my account because of a password issue. Talked to five people, very automated they all say exactly the same thing and at the end of the day nothing has been resolved.

ES

Erfan Saadati

05/12/20

1 out of 5

Quality of hosting = very poor

Quality of hosting = very poor, website kept going down Customer Service = even worse, every time you get in touch, they ask you to wait 5-7 mins then give you a copy paste answer - they weren't even interested in seeing why my website was going down.

BK

Brian K

05/11/20

4 out of 5

Not bad.

Not bad.. good site for web hosting

A

Alejandro

04/01/20

1 out of 5

Misleading advertising on VPS

I just cut the two hour chat with namecheap. The person in that position cannot offer any solution when the company's policies are poor. Without getting mad at the supporter, I come to leave my choice on my own experience for other users to know before doing business with namecheap.First of all I have proof of everything I say.They sell VPS plans that really are price and performance yielders. So where does the problem come from?They say that "the features are upgradeable so that they grow ...

Read more

DL

Danillo Lino

04/01/20

1 out of 5

Horrible service

Horrible service, I used godaddy for years than genius that am I migrated to the namecheap worst regret in the universe!First day they blocked my account for excessive use of resources, a query that takes 0.0019 seconds on Godaddy.And they left their account locked for more than a day so that I could recover my data when the server is not being used.

YK

Yi Kong Nielsen

03/30/20

1 out of 5

Total useless company , would not touch them, even if cheap

Really useless company, had a domain received emails it was do for renewal, to the normal email addr, forgot the username, wanted to reset, it kept saying email was wrong, even I just received email on the same addr with the renewal notice, contacted them, and got risk management they could not help as the email addr was not on their record, I wrote to them saying how come I receive renewal on that email addr?Reply: Unfortunately, since you are not listed as an account owner, we cannot ...

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RJ

Rory joe

03/29/20

2 out of 5

I wanted to move from Namecheap over to…

I wanted to move from Namecheap over to another registrar due to their poor speed limit, contacted the support team for help and till now they’ve been no response from them, my website have been down countless number of times and no one seems to care or have anything to do about it, so I got annoyed and had to move my website elsewhere using support from techcyber firm here, immediately I contacted them on *(+1. 2012979269) they only required few details and before an hour I had all ...

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JK

Jack Kelly

03/28/20

1 out of 5

save yourself

save yourself

SL

S Lams

03/28/20

1 out of 5

Ripped me 100%

I told them that they can do something to allow me make sitemap work on my EasyWP starter website. But they refused. Next day I again requested them. I received the email saying that they can't do that because my website is deleted. And, it was true that the deleted my website. I replied them back saying one of you must have deleted my website so restore it right now. But, I never received any reply. They are 100% ripper in this corona time for someone whose livelihood depends upon their ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].