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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2661-2670 out of 3172

F

Franz

07/12/20

1 out of 5

Got informed too late from namecheap…

Got informed too late from namecheap that I had to renew my de domain at least 5 days before expiring and the payment process is a buggy nightmare atm.

HA

Huseyn Alkaramov

07/12/20

1 out of 5

I wish I would read these reviews…

I wish I would read these reviews before migrating my website to Namecheap. The migration process took 3 days and I have lost 3 days' data after the migration completed, despite it was written that migration mostly takes 24 hours with max 15 minutes of downtime. Whatever...then after migration, I saw that the migration process was not processed completely successfully, because my mails were not working, email settings was not configured. Additionally, the support is so shi**y, each time you ...

Read more

SI

Shaiful Islam Robin

07/11/20

1 out of 5

They can put your account in blacklist…

They can put your account in blacklist without any reason and their response time is very slow.

MA

Mim Alef

07/10/20

1 out of 5

Namecheap is a fraud company without customer's care and customer's service

Namecheap has stolen my money for twice...1st in 2017 I had a domain payment via Bitcoin and a day after that I've asked for refund but they had rejected my refund request and I lost my money without any service...2nd time was now that I have transfered a domain from another namecheap account to my namecheap account...My domain has been started from 4 july 2020 until 4 july 2021 ...I've just realized this domain was hacked and blacklisted by antiviruses and I have asked them to refund in 3 ...

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A

Andrey

07/10/20

1 out of 5

Worst service, worst support and stollen money

I bought a hosting with domain and uploaded files for my website. After a few days I can't sign in my account. The support didn't answer for a few days. Then they asked me to send them a photo of my credit card. It looks like scam.They didn't refund my money.

VJ

Viswanath Jeganath

07/09/20

1 out of 5

Domains are cheap so does the support

If your ticket goes to Risk Management, You might very well forgot about your domains at namecheap. They will take months to resolve and weeks to respond. Live chat will have no idea of what Risk Management team does.

CJ

Chaudhary Junction

07/09/20

5 out of 5

Amazing customer support

Amazing customer support. I being a nice customer ask them for refund within my guarantee period, they did it. I am hosting site on easywp now. I'm satisfied customer

C

CorcoranK

07/08/20

1 out of 5

customer service is the worst I have…

customer service is the worst I have ever seen. Wait time between when you ask a question and the response it averages 15 minute wait between question and answer

J

Jason

07/08/20

1 out of 5

Liars once paid they don't deliver

Liars, when you search for an domain name for example dot nl. It will tell you that the domain is available and you need to top up your account balance. Once you did that it will tell you that the dot nl domain you've put in your basket isn't a supported TLD by namecheap. So you will get stuck, money topped up and you can't buy the domain or get an refund. The Customer service is very rude as well.Stay away from them. Look for another registrar.

MH

Mrs Hallam

07/07/20

1 out of 5

Beware of these cowboys

Beware of these cowboys. You purchase a domain then they avoid answering your questions when trying to retrieve the name. DO NOT DEAL WITH NAMECHEAP

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].