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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2531-2540 out of 3172

S

Shaun

11/07/20

1 out of 5

If you want your private data protected don't use this site!

I bought a domain name from this company and I no longer wanted it I wanted to cancel the order within a few days of purchasing it which they ignored the email of me requesting the refund! I then spoke to someone on chat who lied and said they replied when they never did! They said they cannot provide a refund so I said fine please delete my account and all my data! They closed my account and said they had to send my info off to get the data deleted!A few days later they said they cannot ...

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GB

Geoff Brown

11/07/20

1 out of 5

Just from looking today

Just from looking today, this site currently hosts two scam websites (GTstox.com and halifax.your-newdevice.com). Both website are obviously fraudulent but Namecheap host then and make money from their illegal activities. If these sites are taken down then happy to amend my review

CR

Cristopher Rivas

11/06/20

5 out of 5

one of the best companies to register…

one of the best companies to register domains, I been a client for years and I'm happy to keep buying from them

S

Sam

11/05/20

1 out of 5

Do not use this company or you can lose your domains

They did not send the emails out about renewal then put my domain into redemption a week before expiry. They then told me it would be $216.98 to renew the domain. What do you call that?Seems like extortion to me.. Don't trust these scammers praying on high expiration fees.

AT

Antonio Teixeira

11/04/20

1 out of 5

Illegal company

They do not comply with published policies and contracts, they are not professionals, stay away from this company

AB

Alon B

11/03/20

1 out of 5

Buggy system

Its been 2 months, and every time i purchase a domain i get an error saying "Some items on the list weren't processed correctly."Complaint multiple time on support but they failed to resolve it and every time i ask they said their technical team is working and its a bug in the system.Well good luck with the buggy system.

GO

Gareth Owen

11/02/20

5 out of 5

Great customer service/technical support.

I have been using namecheap for domains and hosting for years and I just don’t understand the bad reviews. Their prices are great and their technical support/customer service is one of the best I’ve received from any company in any sector. Their staff seem to be able to answer any question in loads of detail and I’ve never had an issue that they haven’t solved really quickly. Highly recommended.

L

Louisa

10/30/20

1 out of 5

Absolutely terrible company

Absolutely terrible company, I think they are actually a scam! Thier site is so outdated! And they refuse to give refunds also terrible customer service!

EC

Eddie Cazes

10/30/20

1 out of 5

Someone had stolen my client's web site…

Someone had stolen my client's web site and used Namecheap.com to register a very similar domain name. As IT for my client, they asked me to help shut down or let the authorities know. When I tried to confront Namecheap.com They could not do anything about it! They could have easily shut down the site but chose not to. I'm very disappointed in the lack of care.

R

Rachel

10/30/20

5 out of 5

Great service been with them for years.

Great service been with them for years.Have many domains registered with them

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].