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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2471-2480 out of 3172

SA

Sally Allen

12/09/20

1 out of 5

Their service is honestly the worst…

Their service is honestly the worst I've ever experienced. Weeks to fix a security issue. Poor communication. No phone line. As soon as I resolve this issue, I will be moving these domains.

J

Jon

12/08/20

5 out of 5

I have to say Namecheap is a good…

I have to say Namecheap is a good services for all your hosting needs and keeping your domains safe! Been with them for a few years now...

T

TheComputerGuy

12/07/20

1 out of 5

Today I went to log into namecheap user…

Today I went to log into namecheap user panel. A popup popped up saying: Seeing you choose to not enable two factor authentications you need to verify your account.I know it is simple to do for the most part. Log into your email account and click on verify. One thing that changes this is if you are using a vpn and cannot disable until you are finished what you are doing. The second thing; is this the new norm for namecheap if you do not opt-in they will force two factor by also having to ...

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MS

Mohamed Saber

12/06/20

1 out of 5

Very Very Poor Service.

Very Very Poor Service.don't even touch them. first and second month you will get a great service High speedthen you will be at the trap . after 30 day refund policy over. you will notice your site is very slow! and support won't help you.

C

Cora

12/05/20

1 out of 5

Fraudulent billing…

They billed me for another year way before the expiry date and despite the fact that I canceled the auto-renewal. Then they refused to cancel the billing

KS

Koby Southee

12/05/20

1 out of 5

I was suspended with this error below;

I was suspended with this error below; Validation ErrorYour account has been temporarily locked due to suspected fraud, a chargeback or some similar violation of our terms of service. In order to get your account verified please submit a ticket selecting "Risk Management" department. We do apologize for any inconvenience this may cause you as we do our very best to minimize false positives in such situations.Namecheap requested me to provide my CC proof and I did. Then it went well for a ...

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KL

Kargaletta Lolita Davis

12/05/20

1 out of 5

Stay far, far, far, away!

For their (namecheap's) reference who I, Kargaletta Lolita Davis, currently own and bought, thelegalusa.com, thelegalusa.news, and thelegalusa.org all bought for 10 years, until 2030! So, I said, what I said and I usually do not complain unless I have experience serious incompetent customer service! So,....Stay far, far, far, away from namecheap. I've tried their web hosting, the ssl certificate, they will constantly refuse to take off privacy guard, they will intentionally NOT put the ...

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AW

Adam Wright

12/04/20

1 out of 5

Poorest Service Ever, Getting help is pathetic

Don’t put yourself through the hassle of using these silly people. Not helpful nor do they understand simple things explained to them. I have 2 accounts with namecheap. For a few weeks I haven’t logged in. One of the emails correlated with one account, I have never two factor authenticated to my email. One of the emails for the secondary account, I DID two factor authenticate, TOO my device. Now. a phone contract I recently had has ended. That. Contract number was tied to an email I can no ...

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AN

Ali Nawaz Qureshi

12/04/20

1 out of 5

I am locked out of my account, their database is compromized, my email is changed.

I am locked out of my account, their database is compromized, my email is changed.I have contacted NameCheap's support many many times, but they are unable to give me my access.On 3rd Dec, 2020, I got mail from them on my email saying one of my domain is expiring in 15 days.On 4th Dec, 2020, I tried to login my account which I just did a week ago, and their login page says they have send 2 factor auth code to my email erma.But that erma is not my email address.As a proof I have shown them ...

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JE

João Escobar

12/03/20

1 out of 5

Terrible service

Terrible service, everything it's an error and the team doesn't do anything.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].