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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Spotsaas Editor’s POV

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 2431-2440 out of 3172

DW

Denise Walker

01/10/21

1 out of 5

I am done with this trashy service

I am done with this trashy service. I don’t check my email every 5 minutes. I get emailed this morning that the hosting is cancelled but I can still fix it. Later, same day. 11:30pm. Hosting deleted. Unacceptable garbage service. I just spent 2 hours getting that domain restored from backup via chat to temporarily host it there and transfer it the F$&” out, because your worthless instructions don’t work to get my files transferred into cpanel. So spitefully, you delete my files because you ...

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A

Anthony

01/09/21

1 out of 5

Held hostage by poor customer support

I have been a namecheap customer for over 10 years. This is the first time I have had a problem that hasn't been solved quickly.I signed up for their Ghost Machine app but there was a problem with the SSL certificate. http does not redirect to https. Firefox gives a security warning about a self signed certificate. I submitted a ticket, #NPK-851-25496, on the 3rd of January, it is now the 9th. I keep getting fobbed off by support. I asked for a refund and they refused despite not being able ...

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R

Roddythetrotter

01/09/21

1 out of 5

Awful network provider hosting criminal activity

Absolutely atrocious, reckless, & irresponsible host provider who ignore very serious abuse reports. I got scammed to the tune of $6000 by a fraud website that Namecheap are currently hosting. They are still continuing to host this even after having reported it, along with requests & captured evidence pleading with them to remove it. This simply verifies a negligent & indifferent attitude displayed by this organization, in that so long as this does not directly affect themselves, then it is ...

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SF

Sergey Fedak

01/07/21

1 out of 5

Promote spamming and only care about money!

Do not host with them! They have a cheap and no good support. They support by allowing people to host with them who promote email spamming. After i contacted and provided proof emails and screenshots of daily spamming i get from their customer who host with them they said sorry cant help instad go to your hotmail settings to put filter.Namecheap.com you know who i am check your ticket EBB-194-75207 to which you took over a month to reply and only after i agrued in your chat.

S

Shawna

01/07/21

1 out of 5

I am so confused I have a $89.99 charge…

I am so confused I have a $89.99 charge on my credit card from techmuscleone.com that is somehow connected to you. I have no idea what this is or why it’s on my credit card I am disabled and have a special needs child I need my money back! What can I do? PLEASE HELP ME!

KK

Karol Kosinski

01/07/21

1 out of 5

This is the worst

This is the worst, worst, worst, worst platform I have ever used, and I have used many in my life. It is cheap, but it does not work. It so bad that it does not even deserve one star, if I could I would rate the so called platform 0. In my humble opinion just go for something that actually works i.e. wix, weblflow, wordpress, whatever, if you want to be sane, please do not use this pathetic platform.

ИК

Ирина Куцевич

01/06/21

5 out of 5

Namecheap

Cool site for me!!!!!!!!!!!!

EF

Ewen Finser

01/06/21

1 out of 5

Namecheap Hosting is absolutely…

Namecheap Hosting is absolutely terrible, overpriced, slow and hard to use. They are particularly scammy with how they force users into paying for an SSL in an age when most hosts offer Let's Encrypt standard on all new domains / hosting accounts. Bordline unethical and exploitative.

BC

Brent C.

01/04/21

1 out of 5

BAD SUPPORT

Used to be a great company but now their support is horrible. They took 4 months to reply to our ticket....long enough to loose the domain. Hopefully everyone realizes this and moves their domains before they get shafted too..

NS

Ndayambaje Sostene

01/02/21

5 out of 5

Good Support team

I have used Namecheap for one year. They have good service with good support team. I can recommend to any one.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].