muse.ai Reviews in July 2026: User Ratings, Pros & Cons

Very good support!

Very good support!

"Great Find"

What do you like best about muse.ai? Muse.ai did exactly what my company needed. To host thousands of 4K videos, with the ability to embed them on our current website. It's very affordable and the smart features are very good. Would highly recommend to any videographers.

I recently joined Muse.ai & i love it

I recently joined Muse.ai & i love it! :) & the tech support is Amazing, Tomas was the name of the very helpful friendly team member that helped me with all my questions & helped to set up my channel, absolutely Awesome! 5 stars

Great service and customer support!

Muse is a great video hosting service for any project. Customer support team was really helpful and guided me through the installation process. Would definitely recommend as an affordable alternative to Vimeo or Wistia.

I was looking for inexpensive video…

I was looking for inexpensive video hosting that wasn't Youtube, and muse.ai has exceeded all of my expectations. Their API is robust and easy to use, their video player works well, and the few times I've had to reach out for support I've been impressed with how thorough and engaged the response has been. I plan on staying with muse.ai for as long as they'll have me.

I shopped around for an alternative to…

I shopped around for an alternative to mainstay video hosting sites for a long time, and when I found Muse.AI I was so impressed with the quality, the customer service, the features and more that are not in existence anywhere else that I could find that I plan to make sure that I use them for all my video content forever.The AI has helped my team and I explore our video collections in ways that have never been done before.I can not articulate the amount of appreciation that I have for ...

Well priced video storage with additional AI features

I've been using muse.ai as an early adopter for some time now and I'm really impressed with the product.I mostly use it to store and serve video and don't quite use the video search functionality yet, but will forward to explore that. I like the clean and minimalistic UI and the fact that video loads very quickly.The amount of storage and price is the best in the market even without the fancy features so I'd highly recommend this for folks looking for a video serving platform.

Muse.ai beats my expectations by far

Muse.ai beats my expectations by far. They not only have the best video hosting out there, but also offer an awesome AI solution to transcribe the audio in your videos to searchable text. The face detection is also a super handy feature to allow you jumping into scenes where a character appears!Seriously, at this price, with the amount of storage and AI features you're getting, this is a steal. Plus, customer support is super friendly and more than happy to help!

Searching through conferences videos

I use Muse.ai to search through conference videos and quickly find snippets of interest. I frequently use the key word search function and have found some really interesting video scenes by virtue of skipping through related keywords. This is unique to this platform and I have found it invaluable. This platform can improve further but it is already super useful.

Much improved service!

I started on the beta a year ago and while I liked the product idea, it was a little slow to upload videos. However, I have recently noticed a marked improvement all round and particularly with upload speeds and the speech transcription. I love that I can easily share video links in whatsapp with friends and family (including for my large wedding video!) and have started using this instead of wetransfer to allow friends to see my homemade videos.